Robbed by Sand Hollow - The Golf Course At Sand Hollow Resort (哈里肯) - The Golf Course At Sand Hollow Resort - 227条旅客点评与比价

Paul P

Robbed by Sand Hollow

The Golf Course At Sand Hollow Resort的点评

2026年11月06日发布于: 海外

点评：Just an awful experience. Went to Sand Hollow with a group of 12. Paid in full in advance through a golf travel company. Round was about $2500. Weather was bad but we figured we would try to muddle through it. First foursome got thru 3 holes before it started raining heavy and lightning. When we went back to the pro shop they would not issue us a rain check because they said their policy was no rain checks once you tee off. You would think that would be something they would communicate to us prior to teeing off knowing that bad weather was rolling in. It literally started to rain as our first group was walking down the first fairway. When pressed, they pivoted and told us that since we booked thru a "third party" any sort of consideration would have to be provided by them despite the fact that the course basically collected their normal green fees. Completely ripped us off. Collected $2500, we played two holes and they did absolutely nothing for us. Watched multiple other groups cancel their tee times with no penalty simply because they hadn't paid in advance. Unwilling to work with us in any way. Just took our money and told me " we understand your frustration, but that's life". Was told our options were to play in the driving rain and lightning or lose all your money despite the fact that if I had booked thru the course we wouldn't of had to pay up front, and if we did, we would have received rain checks if we decided not to tee off. Frustrating and nonsensical beyond belief. Same thing happened to us two days later at Black Desert and they happily gave us rain checks for the next day. Stay away.

翻译：一次糟糕透顶的体验。我们12个人一起去了桑德霍洛高尔夫球场。通过一家高尔夫旅游公司提前全额支付了费用，这场球赛的总花费约为2500美元。当时天气很差，但我们以为勉强能打完。前一组球员才打完3洞，就下起了大雨还出现了闪电。当我们返回专卖店要求补发雨天退款券时，他们拒绝办理，理由是：一旦开始击球，就不再提供雨天退款服务。按理说，得知即将有恶劣天气来临，他们理应在比赛开始前就告知我们才对。实际上，就在我们的第一组球员沿着第一号球道行走时，雨就下起来了。当我们追问时，他们又改口称：由于我们是通过“第三方”预订的，所以即便球场已经收取了正常的打球费用，他们也仍需给予我们某些补偿。这完全就是骗钱行为。他们一共收了我们2500美元。我们打了两个洞，但它们对我们毫无帮助。我们看到好多其他球友团体因为没有提前付款，便毫无惩罚地被允许取消开球时间。他们根本不愿意以任何方式配合我们。他们收了我们的钱，却对我说：“我们理解您的沮丧心情，但生活就是如此。”他们告诉我们只有两个选择：要么在倾盆大雨和雷电交加中打球，要么就损失所有钱款。可事实上，如果我是通过球场官方渠道预订的话，就无需预先付款；即便要付款，也……如果我们决定不开始打球，本应能得到退费券。真是令人沮丧又荒谬至极。两天后，我们在黑沙漠球场也遇到了同样的情况，而他们爽快地给了我们第二天的退费券。千万别去那儿。

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