点评:Departure was punctual, and everything went swimmingly, until we arrived at Rottnest. What appeared to be an amazing day quickly turned sour when we were informed that they in fact did not have enough bikes to supply all of those who pre-booked bikes. Seriously, how hard is it to count? The saving grace was that we were reimbursed and given free snack / drink vouchers, upon our return to Fremantle. However, we felt strongly that this did not adequately compensate for the sheer anxiety and panic that this simple mistake caused - not only for us, but for several other groups. My disappointment is immeasurable, and my day was ruined. On this basis, I would not recommend any individual who wishes to enjoy their time at Rottnest, stress free, to book with this moronic company. LT signing off.
p.s. Shout out to the lady who gave us the vouchers, you were the calm amidst the storm! We commend you for your service and patience!!!
翻译:出发很准时,一切都很顺利,直到我们抵达罗特内斯特岛。原本看似美好的一天,却在我们被告知他们实际上没有足够的自行车来满足所有预订者的需求时,迅速变得糟糕起来。说真的,数一下有那么难吗?好在返回弗里曼特尔后,我们获得了退款和免费的零食/饮料券。然而,我们强烈地认为,这根本无法弥补这个简单的错误给我们以及其他几个旅行团带来的巨大焦虑和恐慌。我感到无比失望,这一天就这样被毁了。基于此,我强烈建议任何想要在罗特内斯特岛轻松愉快地享受假期的人,不要选择这家愚蠢的公司。LT 告辞。
附:特别感谢那位给我们代金券的女士,您真是暴风雨中的一抹平静!我们非常感谢您的服务和耐心!!!