Inconsiderate and inexperienced staff - Juliette Gordon Low Birthplace Museum (萨凡纳) - Juliette Gordon Low Birthplace Museum - 1651条旅客点评与比价

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Inconsiderate and inexperienced staff

Juliette Gordon Low Birthplace Museum的点评

2026年07月20日发布于: 海外

点评：Very bad experience. It is mid July with >90 with real feel >100. We have been doing a 250 tour up the east coast. this was unfortunately our second to last day before heading home. We walked in at 10:20, (brochure says tours r 10-4 ) and were told first tour will at 11:30 so we went Accross the street to the church and came back at that time. We were told there capacity is 12 ppl and we would make 13 so would need to wait another 40 min for next tour. We pleated with them to let us in as all the other tours r a good 10 min walk away in the heat not possible and we had 1-2 days to cover it all. They didn’t budge so we left and came back a third time and got in. The tour guide was a young student who read off of her notes. I felt bad for her as she was very nervous and was clearly uncomfortable. The trip was redeemed by a great tour of the Andrew low house lead by an older gentleman who knew his history. At that tour I heard 3 other guests complain about the Juliette house for similar reasons. What a shame it was a beautiful house with amazing history, Juliette started the Girl Scouts in the US. Amazing what bad employees can do to an experience. We decided to leave Savannah early and not see the rest another day. Too bad.

翻译：体验极差。当时是七月中旬，气温超过90华氏度，体感温度则超过100华氏度。我们正在进行一场沿东海岸的250英里之旅，而这一天不幸是我们回家前的倒数第二天。我们在10点20分走进景点（宣传册上写着游览时间为10点至下午4点），却被告知第一场导览将于11点半开始。于是我们到街对面的教堂稍作休息，然后在约定时间返回。工作人员又告诉我们，每场导览的接待人数上限为12人，而我们这一组有13人，因此需要再等40分钟才能参加下一场导览。我们再三恳求他们让我们进入，因为其他旅游团的集合点都在10分钟步行距离之外，在这么热的天气里根本走不到；而我们只有1到2天的时间来游览所有景点。但他们始终不肯通融。于是我们离开，第三次才终于进去了。导游是个年轻的女学生，只是照着笔记念而已。看着她紧张得不行、显得很不自在的样子，我挺同情的。不过这次行程还算值得，因为后来有一位对历史了如指掌的老先生为我们讲解了安德鲁·洛故居，真是非常精彩的讲解。在那次游览中，我听到另外三位游客也因类似原因抱怨朱丽叶故居。真是可惜——那是一座历史悠久且十分美丽的房子，朱丽叶正是在这里创立了美国的女童军组织。糟糕的员工真的会严重破坏游客的体验啊。我们决定提前离开萨凡纳，当天也不再参观其他景点了。实在遗憾。

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