点评:We had a very lovely tour with great customer support from Lahiru, our destination specialist, who handled everything so well.
First of all, we contacted SkyHaven Tours directly by email to enquire about an untouched wildlife tour in Sri Lanka. Lahiru responded, and we had a few adjustments to make to the itinerary, including some places we wanted to visit. Thankfully, Lahiru was honest enough to tell us when certain places didn’t really fit the nature of our tour, while others fitted in really well. We really appreciated his thoughts and recommendations.
Hotel-wise, every single hotel recommended and booked by Lahiru was great! He arranged half-board stays, which worked really well for us. The rooms were spacious, the locations were stunning, and the facilities were wonderful. The hotels we stayed at were Jetwing Blue, Big Game Camp Wilpattu, Cinnamon Lodge, Grand Serendib, Golden Ridge, EKHO Safari and Radisson Blu. Such a great collection of hotels, each with wonderful facilities!
Food-wise, we stopped at locally run restaurants throughout Sri Lanka, and the food was amazing. Most meals were buffet-style, with plenty of variety, and everything was really tasty.
We were a little upset because, when we first enquired, Lahiru told us he would personally come and guide us throughout the tour, and we were so happy about that! Unfortunately, just a day before our arrival, he informed us that he had fallen ill and wouldn’t be able to welcome us. Instead, his beloved friend and chauffeur, Asanka, welcomed us on arrival and took great care of us.
Thankfully, Lahiru met us on the morning of our third day, just as we were heading to Wilpattu, and from then on, we had the pleasure of exploring this beautiful country with him. Lahiru explained everything about Sri Lanka, from its history, culture, Buddhism and traditions to the wildlife, animal behaviour and every national park we visited. He was so knowledgeable, and we really enjoyed listening to him and learning about his country.
We especially loved Kandy. Such a charming and lovely city! We only spent one day there, which was a shame, as we would have loved to explore more. We visited the Temple of the Sacred Tooth Relic and also got to see the royal tuskers, which was a lovely experience.
Regarding the safaris, we had wonderful safari drivers in every park. They clearly had great respect for Lahiru and did a really good job helping us spot the animals. We thoroughly enjoyed our wildlife experiences, and it was lovely to see how everyone worked together to make our safaris special.
My husband and I really enjoyed the whole tour, especially having Lahiru as our guide and Asanka as our safe and reliable chauffeur. We came away with loads of wonderful memories, so much laughter and a real love for Sri Lanka.
Thank you again, Lahiru, for your thoughtfulness, especially the lovely gift and lunch in your home city of Kandy. It was such a sweet gesture, and we really appreciated it.
Thank you, Lahiru and Asanka, for making our trip so memorable. We had such a wonderful time and would happily recommend SkyHaven Tours to anyone wanting to explore Sri Lanka.
We love you, Lahiru, and hope to be back someday!
Lots of love,❤️
Nicky and Robert
翻译:我们享受了一次极其愉快的旅行体验,多亏了我们的目的地专家Lahiru提供的出色客户服务,他把一切事宜都打理得井井有条。
起初,我们通过邮件直接联系了SkyHaven Tours,咨询有关斯里兰卡的自然生态游的相关信息。Lahiru很快回复了我们,我们还对行程做了一些调整,加入了几个我们希望游览的地点。值得庆幸的是,当某些景点并不符合我们此次旅行的主题时,Lahiru也坦诚地告知了我们。虽然有些酒店不太合我们的心意,但大多数都非常不错。我们十分欣赏他的想法与建议。
就酒店而言,Lahiru推荐并为我们预订的每一家酒店都棒极了!他安排了半包餐服务,对我们来说再合适不过了。房间宽敞舒适,地理位置绝佳,各项设施也无可挑剔。我们下榻的酒店包括Jetwing Blue、Big Game Camp Wilpattu、Cinnamon Lodge、Grand Serendib、Golden Ridge、EKHO Safari以及Radisson Blu。真是一批出色的酒店啊。每家酒店都配有极棒的设施!
在饮食方面,我们在斯里兰卡各地都光顾了当地经营的餐馆,食物简直棒极了。大多数餐点都是自助式,种类丰富,每一道菜都十分美味。
我们有些失望,因为最初咨询时,拉希鲁告诉我们他会亲自带领我们完成整个行程,我们当时开心极了!可惜的是,就在我们抵达的前一天……他告知我们说他生病了,无法亲自迎接我们。于是,他挚友兼司机阿桑卡在我们抵达时热情地接待了我们,并悉心照料我们。
幸运的是,第三天早上,正当我们准备前往威尔帕图时,拉希鲁赶来与我们会合。从那时起,我们便有幸与他一同探索这个美丽的国度。拉希鲁向我们介绍了关于斯里兰卡的方方面面——从历史、文化、佛教和传统,到各种野生动物。他精通动物行为学,对我们参观过的每一座国家公园都了如指掌。他学识渊博,我们非常享受听他讲解并了解他的祖国。
我们尤其喜欢康提。那是一座极为迷人且可爱的城市!可惜我们在那里只呆了一天,其实我们很想多探索一会儿。我们参观了圣牙寺,还有幸见到了皇家象群,真是一次美妙的体验。
至于游猎之旅,我们在每个公园都有出色的导游相伴。他们显然非常敬重拉希鲁,也出色地帮助我们发现了各种动物。我们尽情享受了这次野生动物观赏之旅,看到大家齐心协力让我们的游猎体验变得无比特别,真是令人开心。
我和丈夫非常喜欢整个旅程,尤其喜欢有拉希鲁作为我们的向导,还有阿桑卡作为既安全又可靠的司机。这次旅行给我们留下了无数美好的回忆——欢声笑语不断,我们对斯里兰卡也产生了深深的热爱。
再次感谢你,拉希鲁。感谢你们的体贴入微,尤其是那份精美的礼物以及在康提为我们准备的午餐。这真是暖心又贴心的举动,我们深表感激。
感谢Lahiru和Asanka让我们的旅程如此难忘。我们度过了极其愉快的时光,也乐意向所有想要探索斯里兰卡的人推荐SkyHaven Tours。
我们爱你们,Lahiru,希望将来还有机会再来!
满满的爱心❤️
Nicky和Robert