点评:We had an absolutely incredible experience with Matt's Fishing and Tours Costa Rica! I wish I would’ve found out about them before booking some of our other tours and used them exclusively. From the very first message, the communication was fast, friendly, and incredibly helpful- even after an extremely last-minute change. It's a family-run business, and you can truly feel the personal touch in everything they do. They genuinely care about making sure you have the best possible experience.
I have two sons with two very different ideas of what fun is and our day trip was completely customizable so that everyone was able to do and see what they wanted. We did zip-lining, waterfall swimming, lunch, rainforest hike (lots of animals and wonderful guide at the park) and local foods and markets. Matt took the time to understand exactly what our needs were and built the perfect itinerary around all of our unique personalities. Not only did we get to see everything we had requested, but they also showed us so many amazing places and experiences we never would have found on our own. Our guide, Eithel, was outstanding—professional, friendly, and incredibly knowledgeable about the local wildlife, culture, and the best spots to visit. You can tell they love what they do, and that passion made the experience even more memorable.
Their pricing was very competitive compared to other, bigger tour companies. They also went above and beyond by helping us with things outside of the tour itself, answering questions at all hours, and making sure every part of our trip went smoothly.
If you're looking for a trustworthy, family-run company that offers exceptional customer service, flexible tours, fair pricing, and unforgettable experiences, I can't recommend Matt's Fishing and Tours Costa Rica enough. This was easily one of the highlights of our trip, and we would book with them again without hesitation!
翻译:我们在哥斯达黎加体验了Matt’s Fishing and Tours提供的服务,整个过程简直棒极了!真希望我们在预订其他旅游项目之前就能了解到这家公司,那样就能只选择他们来安排所有行程了。从第一条消息开始,他们的回复就迅速又友善,还提供了非常实用的帮助——即便是在我们临时更改行程的情况下也是如此。这是一家家族经营的生意,你能从他们做的每一件事中感受到那份用心与关怀。他们真心希望确保每位游客都能拥有最美好的体验。我有两个儿子,他们对“有趣”的定义截然不同。这次一日游的行程完全可以定制,这样每个人都能做自己想做的事、看到自己想看的东西。我们体验了滑索、在瀑布下游泳、享用午餐,还在雨林中徒步(公园里有许多动物,向导也非常出色)。此外,我们还品尝了当地美食并参观了当地市场。马特花时间仔细了解我们的需求,然后根据我们各自的特点制定了完美的行程安排。我们不仅如愿看到了所有想看的东西……不过,他们还带我们去了许多我们自己绝对找不到的绝美景点和体验。我们的导游伊塞尔表现得极为出色——专业、友善,而且对当地的野生动植物、文化以及最佳游览地点都了如指掌。从她身上能感受到她对这份工作的热爱,这种热情也让整个旅程更加令人难忘。
与其他规模更大的旅行社相比,他们的定价也相当有竞争力。他们更是竭尽全力:不仅协助我们处理与旅行相关的各种事宜,还随时解答我们的疑问,确保我们旅途的每一个环节都顺利无忧。
如果您正在寻找一家值得信赖、由家庭经营的旅行社,它能提供卓越的客户服务、灵活的行程安排、合理的价格以及令人难忘的体验,那么我极力推荐Matt’s Fishing and Tours Costa Rica。这次体验绝对是我们整个旅途中最精彩的环节之一。我们肯定会毫不犹豫地再次与他们预订!