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No customer service
Orlando StarFlyer的点评
点评：Our party of 4 visited StarFlyer on 04/14/2023.
No one said us that we have to have receipt to enter the StarFlyer.
We had bracelets and thought it will be enough.
Once the employee at the entrance asked us for receipts we we t inside to find it and then came back.
One our friend came later and the employee closed gates right in front of her.
We started to ask them open gates and allow our friend to come in so we planned to have a ride with the party of 4.
Once employee declined this option we asked to let us go and then we will have another ride with our party of 4.
After employee asked supervisor to come.
Then the supervisor Kaleb went out and asked what’s going on. We kindly asked to let our friend in or let us go so we will be able to have planned ride. He didn’t let us go. Moreover, my friend asked Kaleb: “are you forcing us to ride”? He answered “Yes”.
Guys, what’s going on? Seriously?!
After we were forced to ride we spoke with manager Mark and we asked Kaleb to come yo us and bring his apologizes cause we all felt scare after his words.
But he told that Kaleb doesn’t wanna do it and moreover Mark didn’t bring his apologizes too.
It’s awful, cause how can you feel safe when management doesn’t respect their customers and FORCE then to ride???
Guys, where is the customer service?
No one said us that we have to have receipt to enter the StarFlyer.
We had bracelets and thought it will be enough.
Once the employee at the entrance asked us for receipts we we t inside to find it and then came back.
One our friend came later and the employee closed gates right in front of her.
We started to ask them open gates and allow our friend to come in so we planned to have a ride with the party of 4.
Once employee declined this option we asked to let us go and then we will have another ride with our party of 4.
After employee asked supervisor to come.
Then the supervisor Kaleb went out and asked what’s going on. We kindly asked to let our friend in or let us go so we will be able to have planned ride. He didn’t let us go. Moreover, my friend asked Kaleb: “are you forcing us to ride”? He answered “Yes”.
Guys, what’s going on? Seriously?!
After we were forced to ride we spoke with manager Mark and we asked Kaleb to come yo us and bring his apologizes cause we all felt scare after his words.
But he told that Kaleb doesn’t wanna do it and moreover Mark didn’t bring his apologizes too.
It’s awful, cause how can you feel safe when management doesn’t respect their customers and FORCE then to ride???
Guys, where is the customer service?
翻译：我们一行 4 人于 2023 年 4 月 14 日参观了 StarFlyer。
没有人告诉我们必须有收据才能进入 StarFlyer。
我们有手镯，认为这就足够了。
一旦入口处的员工向我们索要收据，我们就在里面找到它然后回来。
我们的一位朋友后来来了，员工就在她面前关上了大门。
我们开始要求他们打开大门，让我们的朋友进来，所以我们计划和 4 人一起兜风。
一旦员工拒绝了这个选项，我们就要求让我们离开，然后我们将与我们的 4 人聚会一起再次骑行。
员工要求主管来后。
然后主管 Kaleb 出去问发生了什么事。我们恳请让我们的朋友进来或让我们离开，以便我们能够计划好骑行。他没有让我们走。而且，我的朋友问Kaleb：“你是在逼我们骑车吗”？他回答“是”。
伙计们，这是怎么回事？严重地？！
在我们被迫骑行后，我们与经理马克交谈，我们请卡莱布来找我们并向我们道歉，因为他的话让我们都感到害怕。
但他告诉 Kaleb 不想这样做，而且 Mark 也没有道歉。
这太糟糕了，因为当管理层不尊重他们的客户并强迫他们骑车时，你怎么能感到安全？？？
各位大侠，哪里有客服？
没有人告诉我们必须有收据才能进入 StarFlyer。
我们有手镯，认为这就足够了。
一旦入口处的员工向我们索要收据，我们就在里面找到它然后回来。
我们的一位朋友后来来了，员工就在她面前关上了大门。
我们开始要求他们打开大门，让我们的朋友进来，所以我们计划和 4 人一起兜风。
一旦员工拒绝了这个选项，我们就要求让我们离开，然后我们将与我们的 4 人聚会一起再次骑行。
员工要求主管来后。
然后主管 Kaleb 出去问发生了什么事。我们恳请让我们的朋友进来或让我们离开，以便我们能够计划好骑行。他没有让我们走。而且，我的朋友问Kaleb：“你是在逼我们骑车吗”？他回答“是”。
伙计们，这是怎么回事？严重地？！
在我们被迫骑行后，我们与经理马克交谈，我们请卡莱布来找我们并向我们道歉，因为他的话让我们都感到害怕。
但他告诉 Kaleb 不想这样做，而且 Mark 也没有道歉。
这太糟糕了，因为当管理层不尊重他们的客户并强迫他们骑车时，你怎么能感到安全？？？
各位大侠，哪里有客服？
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