点评:Really disappointing experience for the amount of money we paid (over £300 each).
On arrival the reception team weren’t very welcome. Our spa day was supposed to include a light breakfast and snacks on arrival which we didn’t receive.
Use of the pool area was not possible as there were no beds available to sit on and a class was taking place in the swimming pool.
Changing facilities are extremely poor and dirty. No paper towels, no toilet roll, no hand dryers.
Both my mum & I paid for the same massage yet she didn’t receive the massage we paid for.
An hour or two into our ‘spa day’ and there was no hot water. The pool, jacuzzi and hydro-pool were all cold.
My 2nd treatment was supposed to include a foot scrub and massage which I didn’t receive due to there being no hot water.
Extremely sad as this was a 40th birthday present.
Personally, I wouldn’t waste your money.
翻译:就我们支付的金额(每人超过 300 英镑)而言,这真是一次令人失望的体验。
抵达时,接待团队并不热情。我们的水疗日本应包括抵达时的清淡早餐和小吃,但我们没有收到。
无法使用泳池区,因为没有床可以坐,而且游泳池里正在上课。
更衣设施非常简陋和肮脏。没有纸巾、没有卫生纸、没有干手器。
我和妈妈都付了同样的按摩费,但她没有得到我们付钱的按摩。
我们的“水疗日”过了一两个小时,没有热水。游泳池、按摩浴缸和水力按摩池都是冷的。
我的第二次治疗本应包括足部磨砂和按摩,但由于没有热水,我没有得到。
非常难过,因为这是一份 40 岁生日礼物。
就我个人而言,我不会浪费你的钱。