点评:We did the Lake Eyre Spectacular with Outback Spirit after previously doing the Kimberley with them. The latter trip was outstanding with a very high standard of accommodation but the recent trip maybe reflects the change of ownership, now owned by an American Company. The accommodation at Marree (in particular) on our recent Lake Eyre trip was appalling and possibly the worst place we have ever stayed at. It was shabby and dirty and disgusting. The fan in the bathroom didn't work, the shower was stained, there was mold and paint peeling, the air conditioner sounded like a truck and the TV didn't work. It was like sleeping in a dog box and we couldn't open the windows for much needed fresh air because there were mosquitoes, flies and no screens! We had to endure two non consecutive nights here and the dinner at the Roadhouse was the same both nights - dried out meat and cold baked veges. Wright Air and the staff at William Creek were great and we couldn't fault the flights or the trip to Birdsville. We were disappointed in our tour guide. His Covid practices were slack to say the least. His wife tested positive on day 2 & we all had to do a test despite it being too soon and despite him not checking the mandated test we had to do on day 1. He refused to wear a mask even though a close contact and he did not do further tests during the tour to test his status. Under SA rules he was a close contact & should have been taken off the tour. I know at least one person who had Covid post the tour and likely there were many more but people weren't prepared to test because we would have had to isolate in a dog box at Marree & then find our own way back to Adelaide at our own cost. Outback Spirit's policy was no refund and no support! I will never do another Outback Spirit Tour again
翻译:在之前与他们一起完成金伯利之后,我们与 Outback Spirit 一起完成了艾尔湖壮观。后一次旅行非常出色,住宿标准很高,但最近的旅行可能反映了所有权的变更,现在归一家美国公司所有。在我们最近的艾尔湖之旅中,Marree(尤其是)的住宿令人震惊,可能是我们住过的最糟糕的地方。它又破又脏又恶心。浴室里的风扇坏了,淋浴间有污渍,有霉菌和油漆剥落,空调声音像卡车,电视坏了。这就像睡在狗窝里,我们无法打开窗户呼吸急需的新鲜空气,因为那里有蚊子、苍蝇,而且没有纱窗!我们不得不在这里度过非连续的两个晚上,Roadhouse 的晚餐两个晚上都一样——干肉和冷烤蔬菜。 Wright Air 和 William Creek 的工作人员都很棒,我们不能挑剔航班或伯兹维尔之旅。我们对我们的导游感到失望。至少可以说,他的 Covid 做法很松懈。他的妻子在第 2 天测试呈阳性,我们都必须进行测试,尽管时间太早,尽管他没有检查我们在第 1 天必须进行的强制测试。他拒绝戴口罩,即使有密切接触,他还是戴上了不会在巡回赛期间做进一步的测试来测试他的状态。根据 SA 规则,他是密切接触者,应该被取消巡回演出。我知道至少有一个人在旅行后感染了 Covid,可能还有更多人,但人们没有准备好进行测试,因为我们将不得不在 Marree 的狗箱中隔离,然后自己找到返回阿德莱德的路自己的成本。 Outback Spirit 的政策是不退款也不支持!我再也不会做内陆精神之旅了