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Worth a visit but the "drip pricing" model is off-putting
Leonardslee Lakes & Gardens的点评
点评：This is a great place to visit even for those who have no great knowledge of plants or flowers. Of course, it costs money to run a place like this and, in that context, the overall cost of our visit was not excessive. - The only thing that prevents me from giving the place a higher rating is what you might call the "drip-pricing" charging model. This means that the price you see as a headline offer may well not be the price you end up paying. You could perhaps compare this to a budget airline which offers seats at a reasonable base cost but ends up charging you far more for "add-ons" that many passengers feel should be included in the up-front advertised price. In the case of these gardens, it turned out that the "from" price shown on the website was available only to those booking at least two days in advance. The other surprise, not in a good sense of the word, was the fact that parking is a chargeable extra even for those paying to visit the attraction. As already mentioned, the total cost of tickets and parking for two people was not excessive, but, for me, the way that total was arrived at left rather a bad taste. I'd suggest that management should change their charging model to show a ticket price that includes parking as the headline price on their website. If they then want to offer an early-booking discount, they can do so. In my view, this would be a far more transparent way of doing business.
There are also another couple of minor irritations that management might wish to address. Firstly, the guest wifi in the cafe demands an email address, but rejected an entirely legitimate one as invalid. It then accepted one invented for the purpose!
The other point is that the provided leaflet leaves a lot to be desired as a navigation guide around the grounds. The maps shown on the displayboards are far more useful for that purpose and perhaps that is the image that should be shown on the visitor leaflet.
There are also another couple of minor irritations that management might wish to address. Firstly, the guest wifi in the cafe demands an email address, but rejected an entirely legitimate one as invalid. It then accepted one invented for the purpose!
The other point is that the provided leaflet leaves a lot to be desired as a navigation guide around the grounds. The maps shown on the displayboards are far more useful for that purpose and perhaps that is the image that should be shown on the visitor leaflet.
翻译：即使对植物或花卉一窍不通，这里也是个值得一游的好地方。当然，经营这样一个地方需要成本，就我们这次参观的总费用而言，并不算高。——唯一让我无法给出更高评价的，是他们所谓的“滴灌式定价”模式。这意味着你看到的标价可能并非最终支付的价格。这就像廉价航空公司，他们提供价格合理的机票，但最终却会收取高额的“附加费”，而许多乘客认为这些附加费应该包含在预先公布的价格中。就这个花园而言，网站上显示的“起价”仅适用于至少提前两天预订的游客。另一个令人意外（并非褒义）的地方是，即使是付费游客，停车也需要额外付费。正如之前提到的，两人的门票和停车费总价并不算高，但就我个人而言，这个总价的计算方式让我感觉不太舒服。我建议管理层应该更改收费模式，在网站上将包含停车费的门票价格作为主要价格显示。如果他们之后想要提供提前预订折扣，也可以这样做。在我看来，这会是一种更加透明的经营方式。
此外，管理层或许还应该解决另外几个小问题。首先，咖啡厅的访客Wi-Fi需要输入电子邮件地址，但它却拒绝了一个完全合法的邮箱地址，反而接受了我特意编造的一个邮箱地址！
另一个问题是，提供的宣传册作为园区导航指南非常不尽人意。显示屏上的地图在这方面要实用得多，或许应该把这些地图放在游客宣传册上。
此外，管理层或许还应该解决另外几个小问题。首先，咖啡厅的访客Wi-Fi需要输入电子邮件地址，但它却拒绝了一个完全合法的邮箱地址，反而接受了我特意编造的一个邮箱地址！
另一个问题是，提供的宣传册作为园区导航指南非常不尽人意。显示屏上的地图在这方面要实用得多，或许应该把这些地图放在游客宣传册上。
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