点评:We recently completed the 3-day Classic tour and have mixed feelings about our experience. On the positive side, our stay on land was enjoyable, the family hosting us was warm and welcoming, and most activities were fun.
That said, there were a few issues worth noting. The itinerary appeared packed but included a lot of unstructured downtime, and some activities were oversold relative to what they actually delivered.
The lake day in particular was frustrating, we were dropped off at noon with nothing organised until a late-afternoon one-hour hike. When we asked about other activities, we were told that fuel limitations meant it was the only trip possible, and we were left to spend four hours at the bungalows with nothing to do.
The bigger disappointment was our guide, whose attitude became dismissive and at times outright rude following the setback described above. He showed no interest in engaging with us, ignored us on multiple occasions, and made no effort to ensure we had sufficient food and drinks during our time on the island, basic duties we would expect of any guide.
We submitted detailed feedback to the company afterwards and have received no response whatsoever, which is equally disappointing. A shame, because with a few improvements this could be a great tour.
翻译:我们最近完成了为期三天的经典之旅,对这次体验感觉喜忧参半。好的方面是,我们在陆地上的住宿很愉快,接待我们的家庭热情好客,而且大多数活动都很有趣。
话虽如此,也有一些问题值得一提。行程安排看似紧凑,但实际上却有很多自由支配的时间,而且有些活动与实际体验不符,名不副实。
尤其是湖边游览的那一天,令人非常失望。我们中午被送到湖边,直到下午才安排了一个小时的徒步旅行。当我们询问其他活动时,被告知由于燃料限制,这是唯一可行的行程,于是我们只能在小木屋里无所事事地待上四个小时。
更令人失望的是我们的导游。在上述挫折之后,他的态度变得冷漠,有时甚至粗鲁无礼。他完全没有兴趣与我们交流,多次无视我们,也没有尽力确保我们在岛上期间有足够的食物和饮料——这些都是我们对任何导游的基本期望。
事后我们向公司提交了详细的反馈意见,但至今没有任何回复,这同样令人失望。真是可惜,因为只要稍加改进,这本来会是一次很棒的旅行。