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Santi G
A Cold emotional taste of food.
OC Letnany的点评
点评：I went today with my family to have a fresh start of the day and we needed a little extra heat of temperature for one of the food pieces (cheese sandwich).
There were no clients and immediately they told us we should have taken the chance (presumptuous) they gave us the first time (implying charity) with a defensive attitude and there was no way to make them listen or communicate further.
No more than 10 seconds passed between serving and asking for an additional of heat (there were no more people in line) to the food. The way in which the answer was delivered was totally out of touch and me and my family had the food cold when some members didn't like it. We enjoy our Saturday morning's there but can't have that energy so we might need to skip it for a season.
I don't know why there is this furious attitude which is unprofessional, you can always say "sorry sir we have our policy". Stubborn and yelling at the customer "he lost his chance" is a disrespectful way of sending someone who likes the business away. I would urge Paul employees to pay attention to curtesy, manners and tone as we all try to do when interacting with other people, instead of focusing on the shortcomings of rules and regulations like a crime was being committed (out of proportions) ,when asking to heat up a sandwich.
There were no clients and immediately they told us we should have taken the chance (presumptuous) they gave us the first time (implying charity) with a defensive attitude and there was no way to make them listen or communicate further.
No more than 10 seconds passed between serving and asking for an additional of heat (there were no more people in line) to the food. The way in which the answer was delivered was totally out of touch and me and my family had the food cold when some members didn't like it. We enjoy our Saturday morning's there but can't have that energy so we might need to skip it for a season.
I don't know why there is this furious attitude which is unprofessional, you can always say "sorry sir we have our policy". Stubborn and yelling at the customer "he lost his chance" is a disrespectful way of sending someone who likes the business away. I would urge Paul employees to pay attention to curtesy, manners and tone as we all try to do when interacting with other people, instead of focusing on the shortcomings of rules and regulations like a crime was being committed (out of proportions) ,when asking to heat up a sandwich.
翻译：今天我和家人一起去那里，开始新的一天，我们需要为其中一种食物（奶酪三明治）加热一点。
没有顾客，他们立即告诉我们，我们应该抓住他们第一次给我们的机会（冒昧地）（暗示施舍），态度很防御，没有办法让他们听取或进一步交流。
从上菜到要求额外加热食物（没有更多的人在排队）之间不超过 10 秒。回答的方式完全脱节，当一些成员不喜欢时，我和我的家人吃的食物是冷的。我们喜欢在那里度过周六早上，但没有精力，所以我们可能需要一段时间不去那里。
我不知道为什么会有这种不专业的态度，你总是可以说“对不起先生，我们有我们的政策”。固执地对顾客大喊“他失去了机会”是一种不尊重的方式，会把喜欢这家店的人赶走。我希望保罗的员工们在与他人交往时，注意礼貌、举止和语气，就像我们所有人一样，而不是在要求加热三明治时，把注意力集中在规则和条例的缺陷上，就像正在发生犯罪（不成比例）一样。
没有顾客，他们立即告诉我们，我们应该抓住他们第一次给我们的机会（冒昧地）（暗示施舍），态度很防御，没有办法让他们听取或进一步交流。
从上菜到要求额外加热食物（没有更多的人在排队）之间不超过 10 秒。回答的方式完全脱节，当一些成员不喜欢时，我和我的家人吃的食物是冷的。我们喜欢在那里度过周六早上，但没有精力，所以我们可能需要一段时间不去那里。
我不知道为什么会有这种不专业的态度，你总是可以说“对不起先生，我们有我们的政策”。固执地对顾客大喊“他失去了机会”是一种不尊重的方式，会把喜欢这家店的人赶走。我希望保罗的员工们在与他人交往时，注意礼貌、举止和语气，就像我们所有人一样，而不是在要求加热三明治时，把注意力集中在规则和条例的缺陷上，就像正在发生犯罪（不成比例）一样。
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