点评:Merganser Tours organised everything from our airport pickup to hotel choices and tour itinerary.We were pleasantly surprised with the warm welcome with garlands at the airport and a quick transfer to our hotel.All hotels were Five star with half board .All meals were excellent with buffet dinners of a variety of 50 food items or a la carte with a five course meal which was delicious . Our favourite hotel was 98 Acres in Ella.The entire tour was in a private air conditioned vehicle with a Driver assigned to us for the entire trip Out Driver ,Niroshan was humble and very knowledgeable.He was receptive to us traveling with children and accommodated all our requests.We felt like a family on a road trip with all the stress of checking in to each hotel taken over by Merganser Tours.We arrived at each hotel and while we sipped on our welcome drinks,Niroshan presented the hotel vouchers and we were handed the keycards.The trip had a lot of driving but it was well planned with mini stops at each point of interest. The trip was very well structured with a daily itinerary so we knew what to expect.We requested optional extras of the whale watching at Mirissa and Niroshan organised our 5am breakfast and fetched us early for the trip .We felt safe the entire trip and because of its structure from a reliable,knowledgeable agency ,with messages in between the tour enquiring if we had any concerns,I feel our time was optimised and we were blessed with an unforgettable holiday.Thank you Lionel and Niroshan for everything .You will come highly recommended to all our family and friends in South Africa .
Dr Neshalan Latchmanan,Dr Shashika Sewgoolam ,Milan and Ariana
翻译:Merganser Tours 为我们安排了从机场接机到酒店选择和旅游行程的一切事宜。我们在机场受到花环的热烈欢迎,并快速转移到我们的酒店,这让我们感到惊喜。所有酒店都是五星级,提供半食宿。所有餐点都很棒,自助晚餐有 50 种食物,或者点菜,有五道菜,非常美味。我们最喜欢的酒店是埃拉的 98 Acres 酒店。整个旅行都是乘坐私人空调车,并为我们分配了一名司机。司机 Niroshan 很谦虚,知识渊博。他很乐意接待我们带着孩子旅行,并为我们安排了所有的住宿。我们感觉就像一家人在公路旅行中,承受着 Merganser Tours 接管的每家酒店登记入住的压力。我们到达每家酒店,当我们啜饮欢迎饮料时,Niroshan 出示了酒店优惠券,我们递了钥匙卡。这次旅行有很多驾驶时间,但计划周密,在每个景点都有迷你停留。这次旅行的结构非常好,每天的行程安排得很好,所以我们知道会发生什么。我们要求在美蕊沙观看鲸鱼的可选附加服务,尼罗山为我们安排了早上 5 点的早餐,并提前接我们去旅行。整个旅行我们感到很安全,因为它的结构来自一个可靠、知识渊博的机构,在旅行之间有消息询问我们是否有任何问题,我觉得我们的时间得到了优化,我们很幸运度过了一个难忘的假期。谢谢莱昂内尔和尼罗山所做的一切。强烈推荐你来致我们在南非的所有家人和朋友。
Neshalan Latchmanan 博士、Shashika Sewgoolam 博士、米兰和阿丽亚娜