点评:Do not come this hotel or use their spa. We went on Sunday to celebrate 40th birthday, as soon as we entered the spa my mum slipped on the slippery floor and has fractured her knee. No proper first aid was given, an ambulance was not called, emergency phone in spa does not work. The spa in general is shabby and run down and not worth the price they advertise. I highly recommend you do not come here if you value your health and wellbeing. My mother has a full leg cast and the hotel has been completely dismissive. Please do your research, just type in “slippery” in the search bar on reviews and you’ll see so many people have complained/fallen. I only wish someone would have posted something like this and I’d seen it before we went. My mum is bed-ridden now, the spa and hotel is being awful. They won’t even refund us!!! She didn’t even get to use a single facility, it happened as soon as we entered. I would honestly avoid at all costs!
翻译:千万不要来这家酒店,也不要使用他们的水疗中心。我们周日去那里庆祝我妈妈的40岁生日,刚进水疗中心,她就因为地面太滑滑倒了,膝盖骨折了。酒店没有提供任何有效的急救措施,也没有叫救护车,水疗中心的紧急电话也打不通。整个水疗中心破旧不堪,根本不值他们宣传的价格。如果你重视自己的健康和福祉,我强烈建议你不要来这里。我妈妈现在腿上打着石膏,酒店却对此漠不关心。请大家事先做好功课,只需在评论搜索栏输入“地面滑”,就会发现很多人都抱怨过/摔倒过。我真希望有人能提前发布这样的评论,这样我们去之前就能看到了。我妈妈现在卧床不起,水疗中心和酒店的态度都糟糕透了。他们甚至拒绝退款!我妈妈连一个设施都没用上,事故就发生在我们刚进去的时候。我真心建议大家无论如何都要避开这家酒店!