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Ian C
Outstanding service (even when things go wrong)
Bikestardo的点评
点评：If you're looking to hire a road bike on the Costa del Sol, look no further than Henrik and Betina at Bikestardo.
The communication was excellent. Clear, prompt and friendly. The bike was delivered to me exactly on time and collected just as efficiently at the end of the hire period. The bike itself was superb: brand new, properly set up and exactly what was described.
Unfortunately, I had an accident during my ride (please be cautious when examining recommended routes on platforms like Komoot), which damaged the bike frame. Even in those difficult circumstances, Henrik and Betina handled everything with professionalism and understanding.
One piece of advice for fellow cyclists: make sure your travel insurance specifically covers hired equipment and personal liability before you ride. It's worth checking the small print as I discovered. Standard policies don't always cover you for damage to a hired bike, so specialist cycling travel insurance is a must.
Highly recommended. I'll be back. (with specialist travel insurance too!)
The communication was excellent. Clear, prompt and friendly. The bike was delivered to me exactly on time and collected just as efficiently at the end of the hire period. The bike itself was superb: brand new, properly set up and exactly what was described.
Unfortunately, I had an accident during my ride (please be cautious when examining recommended routes on platforms like Komoot), which damaged the bike frame. Even in those difficult circumstances, Henrik and Betina handled everything with professionalism and understanding.
One piece of advice for fellow cyclists: make sure your travel insurance specifically covers hired equipment and personal liability before you ride. It's worth checking the small print as I discovered. Standard policies don't always cover you for damage to a hired bike, so specialist cycling travel insurance is a must.
Highly recommended. I'll be back. (with specialist travel insurance too!)
翻译：如果您想在太阳海岸租用公路自行车，那就千万别错过Bikestardo的Henrik和Betina。
他们的沟通方式堪称完美——清晰、迅速且友善。自行车准时送到了我手中，租赁期结束后也同样迅速地被取走。自行车本身也棒极了：崭新的车况、经过妥善调试，完全符合描述。
可惜的是，我在骑行过程中发生了意外（在Komoot等平台上查看推荐的骑行路线时请务必小心），导致自行车车架受损。即便是在如此棘手的状况下，Henrik和Betina依然以专业的态度与极大的理解心处理了一切。
给各位骑行爱好者的一个建议：出发前务必确认您的旅行保险是否涵盖租赁的装备以及个人责任险。正如我所发现的那样，仔细阅读保险条款是非常有必要的。常规保险并不一定能赔付租用自行车时发生的损坏，因此购买专门针对骑行的旅游保险是必不可少的。
强烈推荐。我还会再来的。（当然，这次也会购买专门的旅行保险！）
他们的沟通方式堪称完美——清晰、迅速且友善。自行车准时送到了我手中，租赁期结束后也同样迅速地被取走。自行车本身也棒极了：崭新的车况、经过妥善调试，完全符合描述。
可惜的是，我在骑行过程中发生了意外（在Komoot等平台上查看推荐的骑行路线时请务必小心），导致自行车车架受损。即便是在如此棘手的状况下，Henrik和Betina依然以专业的态度与极大的理解心处理了一切。
给各位骑行爱好者的一个建议：出发前务必确认您的旅行保险是否涵盖租赁的装备以及个人责任险。正如我所发现的那样，仔细阅读保险条款是非常有必要的。常规保险并不一定能赔付租用自行车时发生的损坏，因此购买专门针对骑行的旅游保险是必不可少的。
强烈推荐。我还会再来的。（当然，这次也会购买专门的旅行保险！）
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