点评:Took our granddaughter on Mon 3rd April. I don't think I have ever taken my now grown children or my grandchild anywhere in the country, zoo's, theme parks, cinema's etc., over the years that wasn't a bit more expensive for extras such as food or drink. We booked this visit too Gravitee, directly as the website although said for school holidays and Bank holidays it would open from 10.00am you could not book anything online for that, it was all 12.00 onwards. We spoke to a guy name Connor, incredibly helpful and all round happy person.....tick number one. Came back next day for our game met the manager, Mark, another incredibly helpful and all round happy person.....tick number two. Throughout our visit if we needed help with anything Mark was happy to do that with a pleasant smile and a genuine nice attitude which cannot be said of a lot of places nowadays. Our granddaughter....and ourselves lol, had a fabby time at Gravitee, we even had lunch there, a box standard hotdog served to us by Connor, with a smile, but it was a very nice hot dog, so will we return and have a go at the other course on offer. Future tick number 3 I'm sure. Mark and Connor provided EXCELLENT customer service.
翻译:4 月 3 日星期一带着我们的孙女。我不认为我曾经带我现在长大的孩子或我的孙子去这个国家的任何地方,动物园,主题公园,电影院等,多年来,食物或饮料等额外费用并没有增加一点。我们也直接在网站上预订了这次访问 Gravitee,虽然说学校假期和银行假期将从上午 10 点开始营业,但你无法为此在线预订任何东西,都是从 12 点开始。我们和一个叫康纳的人谈过,他非常乐于助人而且很开心……打勾第一。第二天回来参加我们的比赛,遇到了经理马克,他是另一个非常乐于助人且全面快乐的人......勾选第二项。在我们的整个访问过程中,如果我们需要任何帮助,马克很乐意以愉快的微笑和真诚的态度做到这一点,这在如今的很多地方都无法说。我们的孙女......和我们自己哈哈,在 Gravitee 度过了愉快的时光,我们甚至在那里吃过午餐,Connor 微笑着端给我们一盒标准热狗,但这是一个非常好的热狗,所以我们会回来并试一试所提供的其他课程。未来的第 3 号我敢肯定。马克和康纳提供了出色的客户服务。