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Smilinsnoboarder
compromising safety and dishonest practice
Expedition Coiba的点评
点评：Horrible company, dishonest, and disorganized! I organized diving with this company for 5 days when most other companies in Santa Catalina we’re full. When they confirmed availability that I could dive with them, I was told I would be sent an email with a payment link to make the deposit at that time. While waiting on the payment link, I booked and paid for an international flight and very expensive private transport from Panama City to Santa Catalina. After a few hours, I still had not received the payment link and the person said they were so busy with phone calls and would send me the link asap. The next day, I still had not received the payment link!!! How strange this is!!! When I inquired what is going on, the person said, “our system is down and the link isn’t working.” I said, ok, I will just pay in person in 3 days when I arrive. This person then said, “your diving and space on the boat is not confirmed until we receive your payment.” After me persistently asking to pay the deposit, now it was suddenly no longer certain if I’d even be able to dive with them!!! Horrible that they cannot manage their arrangements and keep my reservation honestly. I had booked an international flight and transport counting on going with this company, by no fault of my own- I did not get to pay the despisit yet. They did not even send an email with a link to try! Now another 2 days have gone by and not a word from them! It is a scam and completely undependable. Frankly, probably a blessing, after I have read many reviews entailing compromising safety and dishonest practice, outside of proper diving protocols.
翻译：这家公司太糟糕了，不诚实，而且组织混乱！我在圣卡塔利娜岛预订了5天的潜水行程，当时岛上其他潜水公司都满了。他们确认我可以参加他们的潜水活动后，告诉我会发邮件给我一个付款链接，让我当时支付定金。在等待付款链接期间，我预订并支付了从巴拿马城到圣卡塔利娜岛的国际机票和非常昂贵的私人交通。几个小时过去了，我仍然没有收到付款链接，对方说他们忙着接电话，会尽快发给我。第二天，我还是没收到付款链接！！！真是太奇怪了！！！当我询问情况时，对方说：“我们的系统崩溃了，链接打不开。”我说，好吧，那我3天后到了再当面付款。对方又说：“只有收到你的付款，你的潜水和船上的位置才能最终确认。”在我反复催促支付定金后，现在突然连能不能跟他们一起潜水都成了未知数！他们竟然连自己的安排都搞不定，还不守信用，真是太糟糕了。我为了跟这家公司一起潜水，特意订了国际机票和交通，结果却因为一些莫须有的原因——我还没来得及支付定金。他们甚至连个付款链接都没发给我！现在又过了两天，他们那边一点消息都没有！这简直就是个骗局，完全不靠谱。不过说实话，也许这反而是件好事，因为我之前看过很多评论，说他们为了自身安全不择手段，违反潜水规程，根本不遵守潜水规定。
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