点评:Absolutely useless, I desperately wanted to buy a Nikon D850, a camera that has been on my wish list for years, I saw a great deal with a very attractive payment plan online, I filled everything in, did everything correctly, I was well within the criteria for the plan and yet every single time I tried to complete the purchase I got this error message at the bottom of the screen, every single time it wouldn't go through!
I contacted, via email, the "customer service" team and they were the most, lazy, useless, unhelpful bunch of uncaring, indifferent idiots I have ever encountered. I was asked for screenshots I sent them, they wanted more info I provided it, yet the offer expires on the 5th May and every reply I got was "Try again later" "Just go to a store and buy it there" "Blah!"
Hello??? I live in Storkow, I have no car, this is why I WAS using the online shop, isn't this what it is there for god sakes? So I at this point I phoned and was told the camera is sold out, I then contacted the 3rd party seller and they said it isn't.
So what the hell is going on? I sent a furious email demanding a manager look into this and contact me personally, and oh what a surprise, no reply!!!
I have never been more furious over the complete indifferent and laziness of people of those which my money pays their wages!
I am a passionate and driven photographer, I want to setup a business with a better camera, here is the opportunity and Media Markt just screwed that for me! Their staff are just arrogant and don't care!
Disgusting!!!
翻译:简直毫无用处!我非常想买一台尼康D850,这台相机在我心愿清单上已经好几年了。我在网上看到一个很划算的优惠,分期付款计划也很诱人。我填写了所有信息,一切都正确无误,完全符合计划的条件,但每次尝试完成购买时,屏幕底部都会出现错误提示,每次都失败!
我通过邮件联系了“客服”团队,他们是我见过最懒惰、最没用、最不负责任、最冷漠的一群白痴。他们要我提供截图,我发过去了;他们想要更多信息,我也提供了。然而,优惠活动5月5日就结束了,我收到的回复都是“稍后再试”、“去实体店买吧”之类的废话!
喂?!我住在斯托尔科夫,没有车,所以我才选择网购,难道网上购物不就是为了这个吗?于是我打电话过去,被告知相机已售罄。然后我又联系了第三方卖家,他们却说还有货。
这到底是怎么回事?我愤怒地发了一封邮件,要求经理调查此事并亲自联系我。结果不出所料,杳无音信!
我从未如此愤怒过,那些拿着我钱的人竟然如此冷漠懒惰!
我是一位充满热情和干劲的摄影师,我想用一台更好的相机创业,这本来是个好机会,结果 Media Markt 却毁了我的好事!他们的员工傲慢无礼,根本不在乎顾客!
太恶心了!