点评:We came to the big island specifically for the Mantas. We even flew our son in for the night just so he could experience the majestic Mantas. This was a huge deal for our family...experience of a lifetime. We spent the entire day in Captain Cook waiting for our 6:30 charter, knowing it would be worth it. We arrived early as instructed to do. We waited 2 hours on the dock (5:30 to 7:30) watching all the other companies and passengers... boat after boat after boat loading up and leaving with excitement. Cruel. We emailed the company. We called multiple times. Phone goes straight to a generic voicemail that doesn't even name Ninth Island Nation. We received no email. We received no call. Silence..and the boat never came. We confirmed the address multiple times. Someone told us the company was bought out by the Las Vegas people. I imagine all the old amazing reviews were for the company under previous owners. We hope everyone is okay and that no emergencies occurred. And we'd love an explanation as we are leaving with extreme dissapointment, a wasted trip, and heads hung low.
翻译:我们专程来到大岛观赏蝠鲼。我们甚至特意让儿子坐飞机过来过夜,就为了让他体验一下蝠鲼的威力。这对我们家来说意义非凡……一生难忘的经历。我们在库克船长号游轮上等了一整天,等待6:30的包船,心想这一切都是值得的。我们按照指示提前到达了。我们在码头上等了两个小时(5:30到7:30),看着其他公司和乘客……一艘又一艘的船装完货,兴奋地离开。太残忍了。我们给公司发了邮件,打了好几次电话。电话直接转到一个普通的语音信箱,里面甚至连第九岛国的名字都没有。我们没有收到邮件,也没有接到电话,一片寂静……船也一直没来。我们确认了好几次地址。有人告诉我们公司被拉斯维加斯的人收购了。我想之前所有好评都是给这家公司前老板的。希望大家都安好,没有发生任何紧急情况。我们希望得到一个解释,因为我们带着极度的失望、浪费的旅行和低垂的头离开。