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Tommmmn
PnP Fourways Mall - Worst service I have ever encountered in 34 years
Fourways Mal的点评
点评：My wife and I went to the food section, there was a customer in front of us, she was attended to, at this, we were busy deciding what to order, when we had fully decided, we both raised our heads to such a horrific reproval stare from the lady "Domfothi" (If this is even the real name, because both her and the 'manager' do not have name tags), we pretended everything was normal and ordered, she filled the takeaways with food to the point that they could hardly close, I enquired why she did not ask as typically they would ask as they are weighing, she retorted we were both looking down on our phones she did not have time to do that, "if you want you can go to the manager!" she added! I never expected she would go that far, I felt very disrespected as a customer and, went to the manager, where I got the worse disappointment, firslty when knocked at the office all of them facing against the door, busy on their laptop disregarding my greeting, my concerns. After about 2 minutes one of them came to me, she did not apologize, instead told me the lady has that attitude because they are short staffed - This was not supposed to be my problem but this is how the manager, "Shalati" (as stated this is probably a fake name, no name tag) handled my complaint!
This is my first time having such kind of service in PnP stores! My advice, if you want an enjoyable shopping AVOID them, there are other great supermarkets in the mall!
This is my first time having such kind of service in PnP stores! My advice, if you want an enjoyable shopping AVOID them, there are other great supermarkets in the mall!
翻译：我和妻子去了食品区，前面有一位顾客，她正在接受服务，这时，我们正忙着决定点什么，当我们完全决定好之后，我们俩都抬起了头，看到那位女士“Domfothi”（如果这是真名的话，因为她和“经理”都没有名牌）可怕的责备目光，我们假装一切正常并点了餐，她把外卖端上来的食物堆得几乎合不上，我问她为什么不问，因为他们通常在称重的时候会问，她反驳说我们都低头看手机，她没时间这么做，“如果你想，你可以去找经理！”她补充道！我从来没想到她会走那么远，作为顾客，我感到非常不尊重，于是我去了经理那里，在那里我感到最失望的是，第一次敲办公室的门时，他们都面朝门，忙着玩笔记本电脑，无视我的问候和我的担忧。大约 2 分钟后，其中一位向我走来，她没有道歉，反而告诉我那位女士有这种态度是因为他们人手不足——这不应该是我的问题，但经理“Shalati”（如前所述，这可能是假名，没有名牌）就是这样处理我的投诉的！
这是我第一次在 PnP 商店享受这种服务！我的建议是，如果你想要愉快的购物，请避开他们，商场里还有其他很棒的超市！
这是我第一次在 PnP 商店享受这种服务！我的建议是，如果你想要愉快的购物，请避开他们，商场里还有其他很棒的超市！
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