点评:After spending so many evenings at Jonny Foxs with excellent food and service choice our recent experience was a let down. Order of chips with steak was refused and told steak only came with baby potatoes and chips were now an additional side order. Roast baby potatoes served were dry shrivelled and tasteless which couldn't be eaten so I ordered and paid extra for chips
I spoke to manager who said the reasoning behind this is they need to turn tables over quickly and potatoes can be cooked in larger batches my reply that any restuarant that values returning customers usually have side order choice. This was met with indifference and said "you can have chips but just as an extra side order"
Dissapointed but will be taking our custom elsewhere to places who put their customers before profit
翻译:在 Jonny Foxs 度过了很多个夜晚,提供优质的食物和服务选择后,我们最近的经历令人失望。牛排薯条的订单被拒绝,并被告知牛排只配有小土豆,而薯条现在是额外的配菜。烤小土豆干瘪无味,无法食用,所以我点了薯条并额外付费
我与经理交谈,他说这背后的原因是他们需要快速翻桌,土豆可以大批量烹饪,我的回答是,任何重视回头客的餐厅通常都有副单选择。这遭到了冷漠的回应,并说“你可以吃薯条,但只是作为额外的附单”
很失望,但会把我们的习惯带到其他地方,去那些把客户放在利润之上的地方