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Maclain M
Poorly Managed One Piece Promotions
Round 1 Entertainment的点评
点评：Unfortunately, my experiences with the One Piece promotional events have been incredibly disappointing.
At the previous One Piece event, my friend and I waited approximately 7 hours, while some people reportedly waited 10+ hours just to receive the promotional items. From what I saw, many other Round1 locations appeared to complete distribution in only a couple of hours, making the organization at this location feel far behind.
The latest Promotion Pack Phase 3 registration was even more frustrating. I was on the registration page before 1:00 PM waiting for registration to open, but the website became overloaded and repeatedly displayed errors instead of loading properly. It wasn't until around 1:04 PM that the registration page finally loaded, allowing me to reach the final ENTER button and submit my registration immediately. Despite being ready from the start, I still wasn't able to secure a reservation.
To make matters worse, I saw screenshots after registration showing what appeared to be one individual receiving 174 registration confirmation emails. Whether this was the result of bots or another flaw in the registration system, it raises serious concerns about how fair the process was. I've attached the screenshots I referenced.
The people hurt by situations like this aren't scalpers—they'll always find a way to profit. The people hurt are loyal customers, families, and younger collectors like my little cousin who simply wanted a fair chance to participate. Instead, many genuine fans are left empty-handed while promotional cards end up on the secondary market at inflated prices.
Management needs to be more organized, they need to implement stronger anti-bot protections, a more reliable registration system, and better event management. These are the bare minimum things needed to make these promotions fair for everyone.
I truly hope Round1 takes this feedback seriously because I'd like to continue attending these events, but the current process is frustrating and doesn't feel fair to genuine customers
At the previous One Piece event, my friend and I waited approximately 7 hours, while some people reportedly waited 10+ hours just to receive the promotional items. From what I saw, many other Round1 locations appeared to complete distribution in only a couple of hours, making the organization at this location feel far behind.
The latest Promotion Pack Phase 3 registration was even more frustrating. I was on the registration page before 1:00 PM waiting for registration to open, but the website became overloaded and repeatedly displayed errors instead of loading properly. It wasn't until around 1:04 PM that the registration page finally loaded, allowing me to reach the final ENTER button and submit my registration immediately. Despite being ready from the start, I still wasn't able to secure a reservation.
To make matters worse, I saw screenshots after registration showing what appeared to be one individual receiving 174 registration confirmation emails. Whether this was the result of bots or another flaw in the registration system, it raises serious concerns about how fair the process was. I've attached the screenshots I referenced.
The people hurt by situations like this aren't scalpers—they'll always find a way to profit. The people hurt are loyal customers, families, and younger collectors like my little cousin who simply wanted a fair chance to participate. Instead, many genuine fans are left empty-handed while promotional cards end up on the secondary market at inflated prices.
Management needs to be more organized, they need to implement stronger anti-bot protections, a more reliable registration system, and better event management. These are the bare minimum things needed to make these promotions fair for everyone.
I truly hope Round1 takes this feedback seriously because I'd like to continue attending these events, but the current process is frustrating and doesn't feel fair to genuine customers
翻译：遗憾的是，我参与《海贼王》宣传活动的经历极其令人失望。
在上次的《海贼王》活动中，我和朋友等了大约7个小时，据说有些人为了拿到宣传品甚至等了10多个小时。据我观察，其他许多Round1门店都在短短几小时内就完成了物品发放，相比之下这里的组织工作就显得远远滞后了。最新的“促销套餐第三阶段”注册过程更是令人沮丧。下午1点前我就已进入注册页面等待开放，但网站负载过重，反复出现错误提示而无法正常加载。直到下午1点04分左右，注册页面才终于加载出来，我得以点击最后的“确认”按钮并立即提交注册信息。尽管我从一开始就做好了准备，但最终还是没能成功获得预订资格。更糟糕的是，注册后我看到了一些截图，上面显示似乎有一个人收到了174封注册确认邮件。不管这是机器人所致还是注册系统存在其他漏洞，这都让人对整个注册流程的公正性产生严重担忧。我附上了所提到的那些截图。
这类情况的受害者并非黄牛党——他们总能找到牟利的方法。真正的受害者是那些忠诚的客户与普通家庭。那些年纪较小的收藏爱好者，比如我的小表弟，他们只是希望能有公平的机会参与而已。然而，许多真正的粉丝最终却空手而归，而那些促销卡则以虚高的价格出现在二手市场上。
管理方需要更加井然有序地运作，必须强化反机器人机制、建立更可靠的注册系统，并改进活动管理流程。这些措施才是确保所有参与者都能享有公平机会的最基本要求。我真心希望Round1能认真对待这一反馈，因为我希望能继续参加这些活动。不过目前的流程实在令人沮丧，对于真正的顾客来说也不公平。
在上次的《海贼王》活动中，我和朋友等了大约7个小时，据说有些人为了拿到宣传品甚至等了10多个小时。据我观察，其他许多Round1门店都在短短几小时内就完成了物品发放，相比之下这里的组织工作就显得远远滞后了。最新的“促销套餐第三阶段”注册过程更是令人沮丧。下午1点前我就已进入注册页面等待开放，但网站负载过重，反复出现错误提示而无法正常加载。直到下午1点04分左右，注册页面才终于加载出来，我得以点击最后的“确认”按钮并立即提交注册信息。尽管我从一开始就做好了准备，但最终还是没能成功获得预订资格。更糟糕的是，注册后我看到了一些截图，上面显示似乎有一个人收到了174封注册确认邮件。不管这是机器人所致还是注册系统存在其他漏洞，这都让人对整个注册流程的公正性产生严重担忧。我附上了所提到的那些截图。
这类情况的受害者并非黄牛党——他们总能找到牟利的方法。真正的受害者是那些忠诚的客户与普通家庭。那些年纪较小的收藏爱好者，比如我的小表弟，他们只是希望能有公平的机会参与而已。然而，许多真正的粉丝最终却空手而归，而那些促销卡则以虚高的价格出现在二手市场上。
管理方需要更加井然有序地运作，必须强化反机器人机制、建立更可靠的注册系统，并改进活动管理流程。这些措施才是确保所有参与者都能享有公平机会的最基本要求。我真心希望Round1能认真对待这一反馈，因为我希望能继续参加这些活动。不过目前的流程实在令人沮丧，对于真正的顾客来说也不公平。
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