点评:Thermal suite is generally good although several jets not working in the hydrotherapy pool & missing tiles on steps. Wet towels left lying around (no member of staff came into check the thermal suite in the 2 hrs we were there). Cleanliness in the changing rooms is not great.
Lunch: starter was excellent; main was largely inedible due to overcooked pasta (I informed the waitress who just shrugged & said “OK”). Whilst my partner enjoyed his lunch choices, the experience was ruined by the surly nature of the waitress. Lunch concluded with her jumping on me as soon as I rose from the table to ensure I paid for the coffee I’d ordered (I was walking towards the counter to make payment when she pounced)
All other staff were friendly & helpful, particularly the massage therapist, (Efet?) who was exemplary. Massage was one of the best I’ve ever had.
Would return but would avoid eating at The Terrace due to today’s disappointing experience.
Enquired about Spa/Gym membership to be told that it is no longer an option-this is a shame as both my partner & I would have signed up today (depending on price).
翻译:尽管水疗池中的几个喷嘴无法工作并且台阶上缺少瓷砖,但热套件总体上还是不错的。湿毛巾散落在各处(我们在那里的 2 小时内没有工作人员来检查保暖套件)。更衣室的清洁度不是很好。
午餐:开胃菜很棒;由于意大利面煮过头,主菜基本上无法食用(我告诉女服务员,她只是耸耸肩并说“好吧”)。虽然我的伙伴很喜欢他的午餐选择,但这次体验却被女服务员的坏脾气毁了。午餐结束时,我一从桌子上站起来,她就扑向我,以确保我支付了我点的咖啡的费用(当她扑向我时,我正走向柜台付款)
所有其他工作人员都很友好且乐于助人,特别是按摩治疗师(Efet?),他堪称典范。按摩是我经历过的最好的按摩之一。
会回来,但由于今天令人失望的经历,我会避免在露台吃饭。
询问有关水疗中心/健身房会员资格的信息,被告知它不再是一种选择 - 这是一种耻辱,因为我和我的伴侣今天都会注册(取决于价格)。