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Château d
Absolutely Horrible Experience
William Penn Leisure Centre的点评
点评：THE COMPUTER SAYS NO........
I felt like I was in the tv show where the comedian kept saying to the client the computer says no. I fell ill after using the sauna so asked the person at the front desk to call the emergency number on my account which is my husband's. She said that she could not find it. I asked her to find his number on my husband's account, to which she said I cannot find it. Shortly thereafter, she found my husband's number but then said ' sorry the phone is ringing', implying that she now cannot use the phone to call out. ...
I asked a friend for help and was the only person sitting in the lounge for the next 10 minutes or so and never once did she or any of the now 3 members of staff in the reception area ask me if I reached my husband or could they call my husband now that the phone had stopped ringing.
Antidiscrimination staff training needed
Basic human kindness to customers needed
Awareness that at a gym people may fall ill and need help.
I felt like I was in the tv show where the comedian kept saying to the client the computer says no. I fell ill after using the sauna so asked the person at the front desk to call the emergency number on my account which is my husband's. She said that she could not find it. I asked her to find his number on my husband's account, to which she said I cannot find it. Shortly thereafter, she found my husband's number but then said ' sorry the phone is ringing', implying that she now cannot use the phone to call out. ...
I asked a friend for help and was the only person sitting in the lounge for the next 10 minutes or so and never once did she or any of the now 3 members of staff in the reception area ask me if I reached my husband or could they call my husband now that the phone had stopped ringing.
Antidiscrimination staff training needed
Basic human kindness to customers needed
Awareness that at a gym people may fall ill and need help.
翻译：电脑说不行……
我感觉自己就像在电视节目里，那个喜剧演员不停地对顾客说“电脑说不行”。我在桑拿房里待了一会儿后就感觉不舒服，于是请前台帮我拨打我账户里的紧急电话，那是我丈夫的号码。她说她找不到。我让她帮我丈夫的账户里找找，她还是说找不到。过了一会儿，她找到了我丈夫的号码，但又说“不好意思，电话响了”，言下之意是她现在没法用电话打出去了。……
我找了个朋友帮忙，接下来的十分钟左右，休息室里只有我一个人。前台那三个工作人员，包括她，一次也没有问我是否联系上我丈夫，或者现在电话不响了，他们能不能帮我丈夫打个电话。
需要反歧视员工培训
需要对顾客展现基本的善意
需要意识到在健身房里，人们可能会生病需要帮助。
我感觉自己就像在电视节目里，那个喜剧演员不停地对顾客说“电脑说不行”。我在桑拿房里待了一会儿后就感觉不舒服，于是请前台帮我拨打我账户里的紧急电话，那是我丈夫的号码。她说她找不到。我让她帮我丈夫的账户里找找，她还是说找不到。过了一会儿，她找到了我丈夫的号码，但又说“不好意思，电话响了”，言下之意是她现在没法用电话打出去了。……
我找了个朋友帮忙，接下来的十分钟左右，休息室里只有我一个人。前台那三个工作人员，包括她，一次也没有问我是否联系上我丈夫，或者现在电话不响了，他们能不能帮我丈夫打个电话。
需要反歧视员工培训
需要对顾客展现基本的善意
需要意识到在健身房里，人们可能会生病需要帮助。
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