点评:Absolute disgrace
Sold soft play and crafts big posters everywhere misleading not to be told that the crafts finish at 3, we arrived 2.30 , only reason we went into the place!!! for crafts . £20 for two children then add meals for 10 adults 2 children,
1 child didn’t even get a chance to craft. While we were at the table this extremely rude lady started to clear up around us my daughter was using pens which she literally took off her while crafting. Place is a disaster, not enough staff. No communication between staff. Not to mention the rudeness of the craft lady . I’d avoid this place in future certainly will never return it’s pathetic. Also we never even had a resolution or money back an apology for the manager!!!£
Joke of a place!!!!!!!!
Then the went awake and printed out the times and stuck them on a poster.
Many families were very upset with the abrupt tone and actions of the lady who is on Facebook promoting easter events.
We will never be back after this experience.
翻译:简直是耻辱!
到处都是卖软体游乐设施和手工活动的大海报,误导人,却没人告诉我们手工活动3点就结束了。我们2点半就到了,我们来这儿的唯一原因就是为了做手工!两个孩子花了20英镑,再加上10个大人和2个孩子的餐费,
其中一个孩子甚至都没机会做手工。我们坐在桌边的时候,一个态度极其恶劣的女人开始在我们周围收拾东西,我女儿正在用笔,她竟然把笔从她手里拿走了。这个地方简直一团糟,人手不足,员工之间沟通不畅。更别提那个做手工的女人有多粗鲁了。以后我绝对不会再来这家店,真是太糟糕了。而且我们连个解决方案都没有,既没有退款,也没有经理的道歉!
真是个笑话!
后来他们醒悟过来,把时间打印出来贴在了海报上。
很多家庭都对那个在Facebook上宣传复活节活动的女士的粗鲁态度和行为感到非常不满。
经历了这次之后,我们再也不会来了。