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Good venue, great staff - but sort out the wheelchair view!
O2 Academy的点评
点评：Visited here for the first time to see Angine de Poitrine, and as a wheelchair user I was unsure what to expect. The venue itself was okay but the thing that made this a five star experience was the staff. Every single person I interacted with went out of their way to be helpful, pleasant and friendly.
The venue has a lot of stairs so the accessible entrance is round at the side of the building. The pavements were cracked and uneven, and it was poorly lit, but we were accompanied by a member of staff who guided us the whole way and helped hold doors etc. The ramp into the main arena is quite steep but my power chair handled it no problem.
The wheelchair area was on a small mezzanine area and had spaces with benches beside them for carers and companions to sit. It was very central and would have been ideal if there hadn't been a metal railing along the front of it at exactly eye level for anyone in a wheelchair! I couldn't see a thing unless I crouched down or stretched up! It was zigzagged at different levels, so my companion was able to see just fine as his section had a lower railing, but at every single wheelchair space the level was too high!
The mezzanine was not exclusive to disabled people, once the wheelchair users were placed there people were allowed to fill in the gaps so I had a wall of people standing an inch behind me. There was apparently an accessible toilet but I didn't even try to find it, the place was absolutely jam packed and moving was out of the question.
The bar was very expensive and bizarrely when we bought 2 bottles of water they insisted on decanting them into 2 plastic glasses which we then had to carry for the rest of the night because there were no tables or anywhere suitable to put them down. Not sure why this is a rule, having the bottle would have been much easier and would have avoided spillage. Given the state of the floor at the end of the night, everyone else was having the same issues.
That said, it was an awesome concert and everyone around me was very respectful of my space so I didn't feel overwhelmed or claustrophobic, but not having a sight line to the stage was very frustrating, especially as it was such a visual concert. I enjoyed the event but I don't think I would visit the venue again for that reason.
Shout out in particular to Robert, one of the events staff, who came and found me after the concert and gave me an umbrella to keep me and my wheelchair dry while we waited for our taxi home. Definitely going the extra mile, as did all of the staff.
The venue has a lot of stairs so the accessible entrance is round at the side of the building. The pavements were cracked and uneven, and it was poorly lit, but we were accompanied by a member of staff who guided us the whole way and helped hold doors etc. The ramp into the main arena is quite steep but my power chair handled it no problem.
The wheelchair area was on a small mezzanine area and had spaces with benches beside them for carers and companions to sit. It was very central and would have been ideal if there hadn't been a metal railing along the front of it at exactly eye level for anyone in a wheelchair! I couldn't see a thing unless I crouched down or stretched up! It was zigzagged at different levels, so my companion was able to see just fine as his section had a lower railing, but at every single wheelchair space the level was too high!
The mezzanine was not exclusive to disabled people, once the wheelchair users were placed there people were allowed to fill in the gaps so I had a wall of people standing an inch behind me. There was apparently an accessible toilet but I didn't even try to find it, the place was absolutely jam packed and moving was out of the question.
The bar was very expensive and bizarrely when we bought 2 bottles of water they insisted on decanting them into 2 plastic glasses which we then had to carry for the rest of the night because there were no tables or anywhere suitable to put them down. Not sure why this is a rule, having the bottle would have been much easier and would have avoided spillage. Given the state of the floor at the end of the night, everyone else was having the same issues.
That said, it was an awesome concert and everyone around me was very respectful of my space so I didn't feel overwhelmed or claustrophobic, but not having a sight line to the stage was very frustrating, especially as it was such a visual concert. I enjoyed the event but I don't think I would visit the venue again for that reason.
Shout out in particular to Robert, one of the events staff, who came and found me after the concert and gave me an umbrella to keep me and my wheelchair dry while we waited for our taxi home. Definitely going the extra mile, as did all of the staff.
翻译：我第一次来这里观看《Angine de Poitrine》演出。作为轮椅使用者，我原本心里没底，不确定会有怎样的体验。场馆本身还不错，但真正让这次体验堪称五星级的，是那里的工作人员。与我打交道的每一个人都不遗余力地提供帮助，态度亲切又友善。
场馆内有很多楼梯，因此无障碍入口位于建筑的侧面。人行道布满裂缝且高低不平，照明情况也很糟糕。不过，有一名工作人员全程陪同我们，还帮忙开门等等。通往主场馆的坡道相当陡峭，但我的电动轮椅轻松应对了。
轮椅专用区设在一个小型夹层上，那里有一些带有长椅的区域，供护理人员和陪同人员就坐。该区域位置非常居中，本来是个理想之地——倘若其前方没有一道刚好与轮椅使用者视线齐平的金属栏杆的话！除非我蹲下或踮起脚尖，否则什么也看不见！通道在不同高度上呈之字形分布，我的同伴能够看得清楚，因为他所在区域的栏杆较低；但在每一个轮椅专用区，高度都实在是太高了！
夹层区并非专为残疾人设计——在轮椅使用者被安排到那里后，其他人也可以填补空缺位置，于是我就发现自己身后紧挨着一排人站着。显然那里有无障碍厕所，但我甚至都没去试着找；整个地方挤得水泄不通，根本动弹不得。
酒吧里的价格贵得离谱。奇怪的是，当我们买了两瓶水之后，工作人员坚持要把水倒进两个塑料杯里。由于没有桌子或任何合适的地方可以放杯子，我们整个晚上都得端着它们。真不明白为什么会有这样的规矩。如果用瓶子来装饮料的话会方便得多，也能避免洒出来。从晚会结束时地面的状况来看，其他人也遇到了同样的问题。
话虽如此，这场音乐会真是棒极了，我周围的每个人都很尊重我的个人空间，所以我并没有感到不适或压抑。不过，因为看不到舞台，真的挺让人沮丧的——毕竟这是一场极其注重视觉效果的演出啊。我很喜欢这次活动，但出于这个原因，我觉得自己不会再去那个场地了。
特别要表扬活动工作人员中的罗伯特：音乐会结束后他特意找到我，还递给我一把伞，让我们在等待出租车回家时能保持干爽。他以及所有工作人员都真的尽心尽力了。
场馆内有很多楼梯，因此无障碍入口位于建筑的侧面。人行道布满裂缝且高低不平，照明情况也很糟糕。不过，有一名工作人员全程陪同我们，还帮忙开门等等。通往主场馆的坡道相当陡峭，但我的电动轮椅轻松应对了。
轮椅专用区设在一个小型夹层上，那里有一些带有长椅的区域，供护理人员和陪同人员就坐。该区域位置非常居中，本来是个理想之地——倘若其前方没有一道刚好与轮椅使用者视线齐平的金属栏杆的话！除非我蹲下或踮起脚尖，否则什么也看不见！通道在不同高度上呈之字形分布，我的同伴能够看得清楚，因为他所在区域的栏杆较低；但在每一个轮椅专用区，高度都实在是太高了！
夹层区并非专为残疾人设计——在轮椅使用者被安排到那里后，其他人也可以填补空缺位置，于是我就发现自己身后紧挨着一排人站着。显然那里有无障碍厕所，但我甚至都没去试着找；整个地方挤得水泄不通，根本动弹不得。
酒吧里的价格贵得离谱。奇怪的是，当我们买了两瓶水之后，工作人员坚持要把水倒进两个塑料杯里。由于没有桌子或任何合适的地方可以放杯子，我们整个晚上都得端着它们。真不明白为什么会有这样的规矩。如果用瓶子来装饮料的话会方便得多，也能避免洒出来。从晚会结束时地面的状况来看，其他人也遇到了同样的问题。
话虽如此，这场音乐会真是棒极了，我周围的每个人都很尊重我的个人空间，所以我并没有感到不适或压抑。不过，因为看不到舞台，真的挺让人沮丧的——毕竟这是一场极其注重视觉效果的演出啊。我很喜欢这次活动，但出于这个原因，我觉得自己不会再去那个场地了。
特别要表扬活动工作人员中的罗伯特：音乐会结束后他特意找到我，还递给我一把伞，让我们在等待出租车回家时能保持干爽。他以及所有工作人员都真的尽心尽力了。
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