点评:**Review of Akhanda Yoga**
I am incredibly disappointed with my recent experience with Akhanda Yoga. After being a loyal supporter for the past 12 years, I never expected to encounter such a frustrating situation. I did not know the yearly subscription was set to auto-renew. Given my current financial situation—being unemployed—I immediately called to cancel and request a refund.
To my dismay, the customer service team refused to accommodate my request, despite my explanation of my circumstances. It was disheartening to see a company that promotes holistic values show such a lack of compassion. I had hoped for understanding and support, especially considering that I had not even used the service yet.
As a Canadian company, I expected better customer service and a willingness to help loyal customers like myself. It’s unbelievable that they would refuse a refund when the service has not been provided. I truly regret my long-standing support for a company that seems to prioritize profit over the well-being of its community.
I hope this review serves as a cautionary tale for others considering a subscription. It’s disheartening to see such a disconnect between the values they promote and their actual practices.
翻译:**Akhanda Yoga 点评**
我对最近在 Akhanda Yoga 的经历感到非常失望。作为过去 12 年的忠实支持者,我从未想过会遇到如此令人沮丧的情况。我并不知道年度订阅会自动续订。考虑到我目前的经济状况——失业——我立即打电话取消并要求退款。
令我沮丧的是,尽管我解释了自己的情况,客服团队仍然拒绝满足我的请求。看到一家倡导全面价值观的公司如此缺乏同情心,真是令人沮丧。我原本希望得到理解和支持,尤其是考虑到我甚至还没有使用过这项服务。
作为一家加拿大公司,我期待更好的客户服务,并愿意帮助像我这样的忠实客户。令人难以置信的是,在服务尚未提供的情况下,他们竟然拒绝退款。我真的很后悔长期以来支持一家似乎将利润置于社区福祉之上的公司。
我希望这篇评论能给其他考虑订阅的人一个警示。他们宣扬的价值观和实际做法如此脱节,真是令人沮丧。