If you have allergies do not do the paella experience! - Penedes 500 (El Pla de Manlleu) - Penedes 500 - 17条旅客点评与比价

Hawaii1****

If you have allergies do not do the paella experience!

Penedes 500的点评

2025年10月21日发布于: 海外

点评：Unfortunately the experience was nothing like what you see in the photos. We did the tour with Paella lunch. I emailed Kiko twice before the event to inform him that we have shellfish allergies so the paella must be just chicken and vegetables. He confirmed that this was fine. Well this was completely ignored and he gave us a paella full of huge prawns. There was a tiny section of it that had only chicken. So the two people in our group with the allergy only had a tiny portion of paella. We thought he had forgotten so decided not to mention it. However after the meal he returned and said 'ok so nobody died' I was very upset that he ignored my email requests and also this could have been very dangerous. Had he not charged the full amount for the two people in the group who barely had any lunch, I would have overlooked this. Unfortunately we paid full price for each person. This is unacceptable and dangerous. Also the pictures show beautiful table settings amongst the vines with flowers....we did not have this. It was very basic and flies all over the food. Would not recommend this tour. I also tried to tell Kiko 3 times during the tour that we needed to leave by 4pm latest but he kept ignoring me and talking to the rest of the group. Unprofessional and not worth the money. If you want a safe tour go elsewhere!

翻译：可惜的是，体验和照片上看到的完全不一样。我们这次旅行的午餐是海鲜饭。活动开始前我给Kiko发了两封邮件，告诉他我们对贝类过敏，所以海鲜饭只能是鸡肉和蔬菜。他确认没问题。结果他完全无视了这一点，给了我们一份满满一大虾的海鲜饭。只有一小部分是鸡肉的。所以我们团里两个过敏的人只吃了一小份海鲜饭。我们以为他忘了，就没提了。然而，吃完饭后，他回来说“好吧，所以没人死”。我很生气，他无视了我的邮件请求，而且这样做可能非常危险。如果他没有向团里那两个几乎没吃午餐的人收取全额费用，我就不会注意到这一点。不幸的是，我们每个人都付了全价。这是不可接受的，而且很危险。此外，照片上展示了藤蔓和鲜花之间美丽的餐桌布置……我们没有看到。餐桌布置非常简陋，苍蝇弄得食物上到处都是。不推荐这次旅行。旅途中，我还三次尝试告诉Kiko，我们最迟需要在下午4点前出发，但他一直无视我，只顾跟其他人说话。既不专业，也不值这个价。如果你想要一次安全的旅行，还是另寻他处吧！

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