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Tourist Bashing
Joy of Sox的点评
点评：We went into this shop ~8:15PM on a cold Sunday night in October to check it out because my friend had never been in there before and because THE DOOR WAS OPEN—literally, propped open, lights on & OSTENSIBLY open for business.
Nobody inside politely said “I’m sorry folks, we’re actually closed, we just forgot to close the front door in 30 degree weather.”
Instead, one of the ladies at the counter announced where the Men’s vs Women’s sections were located, which further implied to us that the store was open & we were welcome to shop.
We were in the store 5 MINUTES AT BEST when we heard the front door slam. My friend said “Uh-oh, they want us out”!
I felt that I had done a brief walkthrough of just the right side of the store & quickly chosen 2 pairs of socks, er, “sox”. So i headed to the counter, thinking that they would be appreciative of a last-minute sale. (I work in retail myself & I would feel that way, particularly on a freezing night in the dead season. They probably hadn’t made a sale in the past hour). But I am a different person & don’t carry their character/personality flaws, thankfully. I shouldn’t have to teach them social skills at their age that their parents failed to imprint.
I was already at the counter, ready to check out. I waited on THEM, not vice-versa.
Then I overheard the apparent Manager tell the apparent new clerk within earshot of me, “Sometimes when they (the customers) won’t get out we say ‘Cmon people, let’s hurry it up!’ Then if they say “How rude, we’ll never shop here again!” then we just say ‘OK, good! Don’t shop here again!’”
It was disgusting to hear a Manager training & encouraging an employee to be rude & tourist bashing, as if there isn’t already enough of that in this town from the young punks & multi-generational substance abusers. (BTW, we are long-time locals, not tourists, though that should not even matter).
The new clerk immediately employed her mentor’s vile techniques w/great pride. When I checked out I apologetically asked “Are you closing right now”? She curtly & condescendingly replied in a sing-song voice, “We’re TRYING to work in that direction”. Then she dismissively scolded “Don’t forget your card when you leave” & quickly turned away from me before the transaction was even finished, nearly whipping her hair into her coworker’s face.
I checked out at 8:18PM per the store receipt. Google incorrectly lists the closing time as 9:30PM. The store was seemingly open by all appearances & utterances. If you are closed & don’t want customers to come in & spend money at your store, then shut your front door, and your mouths.
To be deliberately redundant, how rude, we’ll never shop here again.
Nobody inside politely said “I’m sorry folks, we’re actually closed, we just forgot to close the front door in 30 degree weather.”
Instead, one of the ladies at the counter announced where the Men’s vs Women’s sections were located, which further implied to us that the store was open & we were welcome to shop.
We were in the store 5 MINUTES AT BEST when we heard the front door slam. My friend said “Uh-oh, they want us out”!
I felt that I had done a brief walkthrough of just the right side of the store & quickly chosen 2 pairs of socks, er, “sox”. So i headed to the counter, thinking that they would be appreciative of a last-minute sale. (I work in retail myself & I would feel that way, particularly on a freezing night in the dead season. They probably hadn’t made a sale in the past hour). But I am a different person & don’t carry their character/personality flaws, thankfully. I shouldn’t have to teach them social skills at their age that their parents failed to imprint.
I was already at the counter, ready to check out. I waited on THEM, not vice-versa.
Then I overheard the apparent Manager tell the apparent new clerk within earshot of me, “Sometimes when they (the customers) won’t get out we say ‘Cmon people, let’s hurry it up!’ Then if they say “How rude, we’ll never shop here again!” then we just say ‘OK, good! Don’t shop here again!’”
It was disgusting to hear a Manager training & encouraging an employee to be rude & tourist bashing, as if there isn’t already enough of that in this town from the young punks & multi-generational substance abusers. (BTW, we are long-time locals, not tourists, though that should not even matter).
The new clerk immediately employed her mentor’s vile techniques w/great pride. When I checked out I apologetically asked “Are you closing right now”? She curtly & condescendingly replied in a sing-song voice, “We’re TRYING to work in that direction”. Then she dismissively scolded “Don’t forget your card when you leave” & quickly turned away from me before the transaction was even finished, nearly whipping her hair into her coworker’s face.
I checked out at 8:18PM per the store receipt. Google incorrectly lists the closing time as 9:30PM. The store was seemingly open by all appearances & utterances. If you are closed & don’t want customers to come in & spend money at your store, then shut your front door, and your mouths.
To be deliberately redundant, how rude, we’ll never shop here again.
翻译：10 月一个寒冷的周日晚上，我们走进这家商店大约晚上 8:15 去看看，因为我的朋友以前从未去过那里，而且因为门是开着的——字面意思是，撑开，灯亮着，表面上是在营业。
里面没有人礼貌地说：“对不起，各位，我们实际上已经关门了，我们只是在 30 度的天气里忘记关上前门了。”
相反，柜台上的一位女士宣布了男士与女士专区的位置，这进一步向我们暗示商店正在营业，欢迎我们前来购物。
当我们听到前门关上的声音时，我们在商店里呆了最多 5 分钟。我的朋友说“呃哦，他们想让我们出去”！
我觉得我已经简单地浏览了商店的右侧，并很快选择了两双袜子，呃，“sox”。于是我走向柜台，心想他们会很感激最后一刻的促销。 （我自己在零售业工作，我会有这种感觉，尤其是在淡季的寒冷夜晚。他们可能在过去一个小时内没有进行销售）。但谢天谢地，我是一个不同的人，没有他们的性格/人格缺陷。我不应该在他们这个年纪就教他们父母未能传授的社交技能。
我已经到了柜台，准备结账。我等待他们，而不是相反。
然后我无意中听到那位明显的经理在我听得见的地方告诉那位明显的新店员，“有时，当他们（顾客）不愿出去时，我们会说‘来吧，大家，让我们快点吧！’然后，如果他们说‘多么粗鲁，我们再也不会来这里购物了！”然后我们就说‘好吧，很好！不要再在这里购物了！’”
听到经理培训和鼓励员工粗鲁和攻击游客真是令人恶心，好像这个镇上年轻的朋克和多代药物滥用者的行为还不够。 （顺便说一句，我们是长期当地人，而不是游客，尽管这根本不重要）。
新职员立即骄傲地运用了她导师的卑鄙手段。当我退房时，我抱歉地问“你们现在关门了吗”？她用一种歌唱般的声音简短而居高临下地回答：“我们正在努力朝这个方向努力”。然后她轻蔑地斥责“离开时不要忘记你的卡”，然后在交易完成之前迅速转过身去，几乎把头发甩到了同事的脸上。
我按照商店收据于晚上 8:18 退房。 Google 错误地将关闭时间列为晚上 9:30。从所有的外表和言论来看，这家商店似乎是开放的。如果您关门了并且不希望顾客进来并在您的商店花钱，请关闭您的前门和您的嘴。
故意多余，多么粗鲁，我们再也不会在这里购物了。
里面没有人礼貌地说：“对不起，各位，我们实际上已经关门了，我们只是在 30 度的天气里忘记关上前门了。”
相反，柜台上的一位女士宣布了男士与女士专区的位置，这进一步向我们暗示商店正在营业，欢迎我们前来购物。
当我们听到前门关上的声音时，我们在商店里呆了最多 5 分钟。我的朋友说“呃哦，他们想让我们出去”！
我觉得我已经简单地浏览了商店的右侧，并很快选择了两双袜子，呃，“sox”。于是我走向柜台，心想他们会很感激最后一刻的促销。 （我自己在零售业工作，我会有这种感觉，尤其是在淡季的寒冷夜晚。他们可能在过去一个小时内没有进行销售）。但谢天谢地，我是一个不同的人，没有他们的性格/人格缺陷。我不应该在他们这个年纪就教他们父母未能传授的社交技能。
我已经到了柜台，准备结账。我等待他们，而不是相反。
然后我无意中听到那位明显的经理在我听得见的地方告诉那位明显的新店员，“有时，当他们（顾客）不愿出去时，我们会说‘来吧，大家，让我们快点吧！’然后，如果他们说‘多么粗鲁，我们再也不会来这里购物了！”然后我们就说‘好吧，很好！不要再在这里购物了！’”
听到经理培训和鼓励员工粗鲁和攻击游客真是令人恶心，好像这个镇上年轻的朋克和多代药物滥用者的行为还不够。 （顺便说一句，我们是长期当地人，而不是游客，尽管这根本不重要）。
新职员立即骄傲地运用了她导师的卑鄙手段。当我退房时，我抱歉地问“你们现在关门了吗”？她用一种歌唱般的声音简短而居高临下地回答：“我们正在努力朝这个方向努力”。然后她轻蔑地斥责“离开时不要忘记你的卡”，然后在交易完成之前迅速转过身去，几乎把头发甩到了同事的脸上。
我按照商店收据于晚上 8:18 退房。 Google 错误地将关闭时间列为晚上 9:30。从所有的外表和言论来看，这家商店似乎是开放的。如果您关门了并且不希望顾客进来并在您的商店花钱，请关闭您的前门和您的嘴。
故意多余，多么粗鲁，我们再也不会在这里购物了。
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