点评:Not friendly at all only 2 staff was taking order especially on a Saturday night …. After placing our order we got our food but were not given plates we needed to ask plates each time they were bringing only 2 plates for a groups of 7 we were…. We did not know that we had to pay a fee for bringing our own bottle of whisky…. Still we did not open the bottle we keep it down and continue eating the lady serving us approaches us told us that we are drinking it you were told not to drink she told us that we are lying and we are caught on camera….. we show here the bottle which was full and not yet open she went back quietly …I think ma’am u needed to be more polite to ur customers ….. the way u told us was not friendly at all i know ur doing ur job i respect that but u need a tone to talk to ur customers after 1/10 for service no clientelle otherwise food was ok not extra ….. i will better choose strike city bagatelle over that’s of flacq …..Please review ur staff behaviour
翻译:一点都不友善,只有两名员工负责点单,尤其是在周六晚上……点完餐后我们拿到了食物,但却没有得到餐具;每次都需要主动索要。我们一行7人,他们每次只提供两个盘子。我们事先并不知道自带威士忌需要支付费用……我们仍然没有打开那瓶酒,把它放在一边继续吃东西。给我们服务的女服务员走过来,说我们正在喝酒,还指责我们违抗了“不许喝酒”的规定。她说我们在撒谎,还说我们被摄像头拍到了……我们在这里展示那瓶完好无损且尚未开封的酒,之后她就悄悄离开了……我觉得,女士,您对待顾客应该更礼貌一些才对……你和我们说话的语气实在不友善。我知道你是在履行工作职责,这一点我尊重,但你和顾客交谈时还是需要保持恰当的语气。服务评分:1/10。根本留不住客源。不过食物还可以,也没什么特别出彩之处……以后我会选择去Strike City或Bagatelle,而不会再光顾Flacq的那家店了……请务必整顿一下员工的行为举止吧。