点评:Arrived at the venue @ approx 8:15pm ahead of the posted start time of 8:30pm on the email and printed ticket. When we arrived, band was already playing. When we entered the balcony area for the "Balcony Reserved" tickets purchased (at additional cost), discovered that not only didn't I have a reserved seat, but there were NO SEATS AT ALL available in the balcony area, all filled. Brought this to the attention of the security staff, they informed me that they don't know what happened and that we would have to leave the balcony area (since there were no seats). He didn’t even want look at the ticket I was trying to show him to prove I purchased 2 seats there. His only response was “You need to leave right now”. Nobody at the venue seemed to care. Unable to locate a manager and nobody would even provide me with the name of the manager. My girlfriend (who just had knee surgery and needed to sit down) and I were relegated to standing at the rear of the venue near the exit as the floor was completely full by this time. Because of her condition we were forced to leave after only a few songs. On the way out, I asked someone at the door what time the event started and they said 8:00pm. When I tried to show them the start time of 8:30pm on the ticket, without even looking at it he said "call e-tix". Totally indifferent/incompetent staff at the Catalyst and incorrect showtime information provided by e-tix, which precipitated the whole mess in the first place. I'll skip this venue in the future.
翻译:大约晚上 8:15 到达演出场地,比电子邮件和打印票上公布的演出开始时间 8:30 提前。我们到达时,乐队已经在演奏了。当我们进入阳台区购买“阳台预订”票(需额外付费)时,发现我不仅没有预订座位,而且阳台区根本没有座位,都坐满了。我向保安人员报告了此事,他们告诉我,他们不知道发生了什么,我们必须离开阳台区(因为没有座位)。他甚至不想看我试图向他展示的票,以证明我在那里购买了两个座位。他唯一的回答是“你必须马上离开”。演出场地似乎没有人关心。找不到经理,甚至没有人告诉我经理的名字。我和我的女朋友(她刚做完膝盖手术,需要坐下来)只能站在场馆出口附近的后方,因为此时场馆已经坐满了。由于她的情况,我们只唱了几首歌就被迫离开了。在出去的路上,我问门口的人活动什么时候开始,他们说是晚上 8 点。当我试图向他们展示票上的开始时间是晚上 8:30 时,他甚至没有看就说“打电话给 e-tix”。Catalyst 的工作人员完全漠不关心/无能,e-tix 提供的演出时间信息也不正确,这首先导致了整个混乱。我以后不会再来这个场馆了。