点评:We arrived early before doors opened and the people in the sports bar were friendly and helpful. Stayed and had a drink. When doors opened we were shown to our vip booth. We had payed more for a vip booth. We were a group of 4. On sitting we realised that two of the group couldn't see the stage. There was a large post blocking our view. We raised this with the lady serving us and asked if we could change seats. We were told no and that seat changing wasn't allowed until after 9pm as they want spare seats for the walk in. I stated that we have booked and payed therefore should already have seats where we can see. She stated she would speak to her manager. A short while later she returned and stated that the manager had said we can't move until 9pm. I stated this was unacceptable and asked to speak to the manager please. THE MANAGER NEVER CAME!!
When the show started the people in the booth next to us moved over a booth so we moved to theirs and the view was fine. SHOCKING CUSTOMER SERVICE.
The show was good and table service was good,
DO NOT PAY FOR VIP BOOTH, view is better from tables and is cheaper.
We did in the end have a good night and the singers and dancers were very good. It was nice to get up and have a dance. We would return with lessons learnt.
翻译:我们到得早,还没等开门,体育酒吧里的人都很友好,也很乐于助人。我们待在那儿喝了一杯。门开了之后,我们被带到了VIP包厢。我们花了更多钱才订到VIP包厢。我们一行4人。坐下后,我们发现其中两个人看不到舞台。有一根大柱子挡住了我们的视线。我们向服务我们的女士提出了这个问题,问她是否可以换座位。我们被告知不行,而且晚上9点以后才允许换座位,因为他们需要空余座位给现场观众。我说我们已经订票并付款了,所以应该有能看到舞台的座位。她说她会和她的经理谈谈。过了一会儿,她回来了,说经理说我们晚上9点之前不能换座位。我说这太不可接受了,并要求和经理谈谈。经理一直没来!!
演出开始时,我们隔壁包厢的人让开了,所以我们就换到了他们的包厢,视野还不错。客户服务令人震惊。
演出很精彩,餐桌服务也很好。
VIP包厢不用花钱,桌子视野更好,而且更便宜。
我们最终度过了一个美好的夜晚,歌手和舞者都很棒。能站起来跳舞真是太好了。我们一定会带着学习的成果再来的。