Greedy company, no care for child safety.
Conifox Adventure Park的点评
点评:We visited Conifox Easter event on Easter Sunday with our two young children aged 1 and 4 and it was a complete disappointment.
We travelled from Glasgow expecting a lovely day out, but arrived at around 10.30am to torrential rain. It was so bad that everyone was running straight for cover and it was immediately obvious the event wasn’t workable in those conditions.
There had been a yellow weather warning in place, yet the event still went ahead with no real contingency for families.
Most of the activities included in the ticket are outdoors, and with the weather the way it was, they just weren’t usable for young children. We tried to make the best of it and went to the indoor area, only to be told we had to pay an additional £40 for soft play.
So after already paying £50 for tickets, we were expected to pay even more just so our kids could actually do something. There was no alternative indoor plan in place, which felt really poor given the conditions.
The worst part was leaving with two upset and confused children on what was meant to be a special Easter day out.
I understand the weather can’t be controlled, but the decision to go ahead in those conditions, without a proper backup plan, and then charge extra for the only usable activity, felt completely unfair.
Would not return and wouldn’t recommend, especially for families with young children.
Refused refund or any form of compensation.
翻译:复活节当天,我们带着两个孩子(一个1岁,一个4岁)去了Conifox的复活节活动,结果非常失望。
我们从格拉斯哥出发,原本期待着美好的一天,结果早上10点半左右到达时却下起了瓢泼大雨。雨势之大,所有人都赶紧找地方躲雨,很明显,在这种天气下,活动根本无法进行。
虽然之前已经发布了黄色天气预警,但活动组织方仍然照常进行,并没有为家庭提供任何应急方案。
门票包含的大部分活动都在户外,在这种天气下,对小孩子来说根本无法进行。我们想尽力而为,去了室内区域,却被告知软体游乐区需要额外支付40英镑。
我们已经花了50英镑买了门票,现在却还要额外付费才能让孩子们玩得开心。而且,在这样的天气条件下,组织方也没有提供任何室内替代方案,这实在令人失望。
最糟糕的是,原本应该是一个特别的复活节出游,却因为天气原因,带着两个沮丧又困惑的孩子离开了。
我理解天气无法控制,但在那种情况下,在没有合适的备用方案的情况下,仍然决定继续进行活动,然后对唯一可以进行的活动额外收费,这感觉非常不公平。
我不会再来了,也不会推荐给任何人,尤其是有小孩的家庭。
拒绝退款或任何形式的补偿。