点评:I am genuinely devastated by my experience at Live True London.
I went in asking for dark blonde hair and left with very dark brown hair, patchy front pieces, and the worst haircut I’ve ever had. The colour is nothing like what was discussed, and the cut is uneven and poorly done. It looks awful.
On top of this, I was charged an extra £150, which I wasn’t expecting. Just like everyone, money is very tight at the moment, and this appointment was meant to be a treat for myself after Christmas. Instead, it has left me feeling completely upset and regretful.
The emotional impact has been huge. I’ve cried every day since the appointment and feel embarrassed about how my hair looks. This is not the standard you’d expect from a salon with such a strong reputation.
I trusted this salon and left feeling worse than when I arrived. I would not recommend based on my experience and I really hope they take accountability for situations like this in the future.
翻译:我在Live True London的糟糕经历让我非常失望。
我进去的时候要求染深金色,结果出来的时候却变成了深棕色,前面的头发还参差不齐,而且剪出了我这辈子最糟糕的发型。颜色和之前沟通的完全不一样,剪得参差不齐,手法也很差劲。看起来糟透了。
更糟糕的是,他们还额外收取了我150英镑,这完全出乎我的意料。和大家一样,我最近手头很紧,这次预约本来是想在圣诞节后犒劳一下自己。结果却让我非常沮丧和后悔。
这次经历对我的情绪打击很大。从预约那天起,我每天都在哭,而且对自己现在的发型感到非常难为情。这完全不像是一家口碑这么好的美发沙龙该有的水准。
我信任这家沙龙,结果离开的时候感觉比来的时候还要糟糕。根据我的经历,我不会推荐这家沙龙,我真心希望他们以后能对类似的事情负责。