below-average wine, basically no food, terrible experience, customer service, and management - Vinoski Winery (Belle Vernon) - Vinoski Winery - 16条旅客点评与比价

Anthony M

below-average wine, basically no food, terrible experience, customer service, and management

Vinoski Winery的点评

2026年06月26日发布于: 海外

点评：Vinoski Winery has a very poor management system. They use a third-party reservation system that messed up my order and then both Crissanne and Julie (the manager) were incredibly rude to me. Vinosky has a ridiculous cost for admission and a table that involves a refund in the form of a gift card that they can't explain. The place used to be very nice, but these two "managers" were rude to me instead of fixing the problem. Unless they fix their ticketing problems, I'm never trusting my credit card with Vinosky again and recommend that nobody else does either. The food is just either a piece of overpriced cheesecake or a cheese and crackers platter not worth the cos. My reasonable complaint was met with reluctance to even address my concerns in an adult manner, and I tried to explain my concerns to the owners who didn't even have the curtesy to reach out. just a shame and I'd stay far away from this place, unless the nice view (which it is) is enough for you offset the limited food options, below-average wine, and very poor and apparently thin-skinned, ineffective and rude management.

翻译：Vinoski Winery的管理非常糟糕。他们使用第三方预订系统，结果把我的订单搞砸了，而且Crissanne和Julie（经理）都对我极其粗鲁。Vinoski的门票价格离谱，而且预订餐桌的退款竟然是以礼品卡的形式，他们也解释不了。这家店以前还不错，但这两位“经理”非但没有解决问题，反而对我态度恶劣。除非他们解决售票问题，否则我以后绝不会再在Vinoski用信用卡消费，也建议其他人不要去。食物要么是价格虚高的芝士蛋糕，要么是根本不值那个价的奶酪饼干拼盘。我提出了合理的投诉，但他们却连以成年人的方式回应都不愿意，我试图向老板解释我的问题，但他们甚至连主动联系我一下的礼貌都没有。真是可惜，除非你觉得这里风景优美（确实不错），足以弥补食物选择有限、葡萄酒品质低于平均水平，以及管理非常糟糕、而且似乎很敏感、效率低下且粗鲁无礼等缺点，否则我建议你远离这个地方。

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