点评:As a party of eight, we had made reservations for Tuesday night. There was a table reserved for us but then everything started to go downhill. Our table was situated in the coldest part of the building and we asked to be moved. We relocated to a table on the other side near the bar. We were warmer but we waited for one half hour and no one came by to take our orders. The place was nearly empty and our party was ready to order drinks and appetizers.Other patrons were enjoying food and drinks so there were staff in the building, but they could not be bothered to even drop by our table.
After being ignored we called up The Garden and made reservations. We exited the brewery and no one even asked why were leaving.
We went to The Garden and the difference was incredible. Not only were we greeted warmly, service was prompt and we had an incredible time. We ended up spending well over $300 which could have been spent in your establishment. We will never return nor recommend the brewery to friends or family. A total disappointment.
翻译:我们一行八人预订了周二晚上的位子。虽然预留了一张桌子,但之后一切都开始走下坡路。我们的桌子位于餐厅最冷的地方,我们要求换桌。换到了另一侧靠近吧台的桌子。虽然暖和了一些,但我们等了半个小时都没人过来点餐。餐厅里几乎空无一人,我们准备点饮料和小吃。其他顾客都在享用美食美酒,说明餐厅里有服务员,但他们却连过来招呼一下都懒得做。
被冷落之后,我们打电话给The Garden餐厅预订了座位。我们离开这家啤酒厂时,甚至没有人问我们为什么要走。
我们去了The Garden餐厅,体验截然不同。我们不仅受到了热情接待,服务也非常迅速,而且度过了一段美好的时光。我们最终在那里消费了超过300美元,这些钱本来可以花在你们的啤酒厂。我们绝不会再来这家啤酒厂,也不会向朋友或家人推荐。真是太令人失望了。