点评:We booked a 5D/4N photography Klotok tour with Varada Borneo and were very satisfied with several aspects of the experience. The crew was friendly and attentive, the guide knowledgeable and engaged, and the boat itself was comfortable and well organized. Overall, the tour was professionally run, and we would generally recommend this kind of experience.
Regarding the specific itinerary of the photography tour, there were some deviations from what was outlined on the website. In particular, certain program elements such as the advertised 3–4 hour trekking activities were shortened significantly or did not take place. After the tour, we contacted the provider to share our concerns. They responded and offered a 7% refund of the total cost, which we consider a fair and appreciated gesture. Based on this resolution, we feel comfortable giving the tour a 5-star rating.
翻译:我们通过Varada Borneo预订了5天4晚的克洛托克船摄影之旅,对此次体验的多个方面都非常满意。船员热情友好,导游知识渊博且富有感染力,船只本身也舒适有序。总的来说,这次旅行组织得非常专业,我们通常会推荐这类体验。
关于摄影之旅的具体行程安排,与网站上的描述略有出入。特别是某些项目,例如宣传的3-4小时徒步旅行,被大幅缩短或取消。旅行结束后,我们联系了旅行社,表达了我们的担忧。他们回复并提出退还总费用的7%,我们认为这是一个公平合理的补偿。基于此,我们很乐意给予此次旅行五星好评。