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Sharon M
Beautiful clothes; Horrible customer service
Grateful Days的点评
点评：I wanted to love this store so much because the clothes are absolutely beautiful, but our very first visit was completely ruined by the young girl working the register.When we first walked in, my husband mentioned he had already purchased a Bob Marley t-shirt. Without saying a single word, the employee took his bag and placed it behind the counter, forcing him to awkwardly reach over to get his own purchase back. It was incredibly rude and set a terrible tone for the rest of our visit.Things only got worse while I was trying on clothes with my daughter. This same employee walked over from the register to our area more than five times, pretending to fix clothes just so she could stare at us. She kept giving us nasty looks and never once asked, "Can I help you with anything?" It felt like uncomfortable, targeted harassment while we were just trying to shop.Ultimately, the environment felt so wrong that I ended up putting back a beautiful slip I really wanted. My daughter did buy one item, but the girl at the register remained completely miserable—no smile, no "thank you," and no "thanks for coming." I had to grab the bag myself and just leave.You have an amazing store and gorgeous items, but that specific employee's horrible attitude ensures we will not be coming back. Management seriously needs to address her behavior.
翻译：我本非常希望喜欢这家店，因为那里的衣服真的漂亮极了。但我们第一次光临时，那位负责收银的年轻女孩彻底毁了我们的体验。我们刚进门，我丈夫便提到他之前已经买了一件鲍勃·马利主题的T恤。那名员工一言不发地拿走他的购物袋并放到柜台后面，害得他不得不尴尬地伸手去拿回自己买的东西。这种行为极其无礼，也给我们后续的购物体验蒙上了阴影。在我和女儿试穿衣服时，情况变得更糟了。那个女店员从收银台处多次走到我们所在的区域，假装要整理衣服，其实只是为了盯着我们看。她不断向我们投来厌恶的眼神，却从未问过一句：“需要我帮忙吗？”我们只是想好好购物而已，可那种环境却让人感觉非常不适，简直就是有针对性的骚扰。最后，因为氛围实在糟糕，我只好把一件非常心仪的连衣裙放回去了。我女儿确实买了一件商品，但收银台的那位女孩始终面无表情、冷若冰霜——既没有微笑，也没有说“谢谢”或“欢迎下次光临”。最后我只好自己拿起购物袋，直接离开了。你们的店铺很棒，商品也很精美，但那位员工的恶劣态度注定了我们不会再光顾了。管理层真的需要好好管管她的行为。
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