点评:Initially, we contacted Ample Tours for train tickets from Nanu Oya to Ella, as they had a good reputation for securing difficult-to-obtain train bookings. At the time, we hadn't started arranging a full-time driver and minibus for our 10-day trip, but after accepting an offer from Ample Tours, we were set up easily, starting with Suresh picking us up at Colombo airport after midnight and quickly taking us to our Colombo hotel.
For background, I have worked for the same Japanese construction company for the last 17 years across five Asian countries. One of their company rules is that no employee is allowed to drive any vehicles, so they assign a driver to each senior staff member. As a result, I have extensive experience with drivers, driving styles, and assistance during this time.
In all respects, Suresh exceeded my experience in all my previous years, including safe driving, driving style, and assistance and guidance throughout the trip.
I can outline many more details, but it's sufficient to say that Suresh’s service and assistance made the trip special. We were continuously assisted throughout with recommendations for places to visit, restaurants, cafes, etc., and the best areas to shop. It is an understatement to say that trying to co-ordinate and organise a party of seven, with ages from 72 to 11, into a vehicle at the same time without leaving something behind is not an easy task!
Suresh helped us finalise and book all the trip items we hadn’t yet sorted.
Any customer following in our footsteps will be very fortunate to find that Suresh is available to guide them through Sri Lanka. If he is not fully booked in the coming months, he will inevitably be, given his expert, natural skills.
翻译:起初,我们联系了Ample Tours,想订购从纳努奥亚到埃拉的火车票,因为该公司在帮游客预订难以拿到的火车票方面享有良好口碑。当时我们还未开始为为期10天的行程安排专职司机及小巴,但在接受了Ample Tours的服务提议后,一切便顺利安排妥当:苏雷什在午夜后到科伦坡机场接我们,随后迅速将我们送往科伦坡的酒店。在过去的17年里,我一直在一家日本建筑公司工作,工作地点遍布五个亚洲国家。该公司的规定是:任何员工都不得驾驶车辆,因此每位高级职员都会配备一名司机。正因如此,在此期间我积累了关于司机、驾驶风格以及驾驶协助方面的丰富经验。
无论从哪方面来看,苏雷什都超出了我多年来所遇到的所有人的水平,无论是在安全驾驶还是驾驶风格方面。全程提供协助与指导。
我可以详述更多细节,但只需强调一点:Suresh的服务与帮助让这次旅行变得格外特别。在整个旅途中,我们不断得到他的帮助,获得了关于游览景点、餐厅、咖啡馆以及最佳购物区域的推荐。要说试图协调并安排一个年龄跨度从72岁到11岁的七人旅行团是一件容易的事,那绝对是轻描淡写。将所有物品同时装入车辆且不落下任何一件,绝非易事!
苏雷什帮助我们确定并预订了所有尚未安排好的旅行事宜。
任何效仿我们做法的游客都会非常幸运,因为能有苏雷什来引导他们游览斯里兰卡。倘若未来几个月他的行程尚未排满,以他的专业素养与天赋,也必然会忙得不可开交。