点评:I booked a spa day for my daughter and her boyfriend and the spa went above and beyond to accomodate!
I originally had a spa booked in nottingham for her 18th for 4 of us, which unfortunately had a fire and had to cancel our spa at the start of feb only 3 weeks before we were due to go, after calling many huge spas in the area all of which couldnt fit us in, i contacted Aphrodite and explained the situation and they managed to get the 2 of them in on our planned day, at short notice. We thought our spa wouldn't beable to go ahead as they had a staff sickness but they still went above and beyond to make sure she got her spa day for her birthday knowing what it was for and the previous spa situation. So grateful for the fact they made sure she got her spa day (she is there as i post this) when she is done with her spa experience she will post her own review.
Im writing this review because i want everyone to know how kind the lady on the phone was, and how she made sure our plans went ahead and her 18th birthday went ahead as planned. Amazing service if i could give 10 stars i would 🥰
翻译:我为女儿和她男朋友预订了水疗日,水疗中心的服务真是超出预期!
我原本在诺丁汉预订了一家水疗中心,为她庆祝18岁生日,我们四个人一起去。不幸的是,那家水疗中心发生了火灾,我们不得不在二月初取消了预订,距离我们出发只有三周的时间。我联系了附近很多大型水疗中心,但都无法安排我们。最后,我联系了Aphrodite水疗中心,说明了情况,他们竟然在很短的时间内就安排好了我们两个人的水疗日。我们原本以为水疗中心会因为员工生病而取消,但他们仍然尽心尽力,确保我女儿能在生日当天享受到水疗,他们了解这次水疗的意义以及之前的情况。非常感谢他们确保我女儿能享受到水疗(我写这条评论的时候她正在那里)。等她体验完水疗后,她会写一篇自己的评价。
我写这篇评论是因为我想让大家知道电话那头的女士有多么友善,她确保了我们的计划顺利进行,也让她的18岁生日如期举行。服务太棒了,如果可以打10星,我一定会给10星🥰