点评:I went to Virginia on a weekend getaway with my sister and I booked two massages and foot scrubs. I was very disappointed with the overall experience. The table was not heated when I came in, and I was cold on the table for the first ten minutes of the massage. Although the therapist asked me what I wanted to work on, he mostly ignored my requests and spent very little time on the areas I specified. In addition to the poor massage itself, there was a significant amount of noise coming through the walls of the business next door that took away from being able to relax. When I commented on the noise, the massage therapist agreed "it was annoying". When I mentioned it at the front desk, I was told it was a problem and they have been speaking to the property manager about it, but was given no compensation for the negative experience. I was asked how much I wanted to tip the therapist though. They really could have done better to make the massage and the atmosphere a relaxing occasion. I will not be going back.
翻译:我和姐姐去弗吉尼亚度周末,预订了两次按摩和足部磨砂。我对整体体验感到非常失望。我进来的时候桌子没有加热,按摩的前十分钟我在桌子上很冷。尽管治疗师问我想做什么,但他大多忽略了我的要求,很少花时间在我指定的领域上。除了按摩本身很差之外,隔壁店的墙壁还传来大量噪音,让人无法放松。当我评论噪音时,按摩治疗师同意“这很烦人”。当我在前台提到这个问题时,我被告知这是一个问题,他们已经与物业经理讨论了这个问题,但对于负面体验却没有得到任何补偿。有人问我想给治疗师多少小费。他们真的可以做得更好,让按摩和氛围成为一个轻松的场合。我不会回去。