点评:Rubbish to be brutally honest! Thought that I would give the place another go after an awful experience pre-covid! (Lack of staff- poor quality cafe) So today I checked the website over 67 spaces left for a 3:30 Afternoon bounce. I did phone and asked if online booking was required the girl/employee said no as they have loads of availability. So we turned up just before 3:30 with my girls and we stood far too long in a queue, as only one person was serving! Then when it was our turn to be served we were told that they were full ! Not impressed! Especially after I was told that there would be spaces and the online booking prior isn’t always necessary! So basically the staff didn’t have a clue what was happening with online and non online bookings. The Employee was unhelpful and dismissive! Poor service and better service would be having more staff available and matching your online booking system to your actual live booking premises. And also you should really have the Christmas decorations down as it is now 7th January and it just looks trashy like todays service. This place needs a massive refurbished- staff & building! It might be most people’s idea of a fun afternoon but there are 100 percent much better trampoline places. Today was the second and last time I’ll grace this place. After we left we went to Nando’s and crazy golf! Top service!
翻译:垃圾是残酷的诚实!以为在 covid 前经历了糟糕的经历后,我会再去这个地方! (缺乏工作人员 - 质量差的咖啡馆)所以今天我检查了网站超过 67 个空间,以便下午 3:30 反弹。我打电话问是否需要在线预订,女孩/员工说不需要,因为他们有很多空房。所以我们和我的女儿们在 3:30 之前出现了,我们排的队太长了,因为只有一个人在服务!然后轮到我们上菜时,我们被告知他们已经吃饱了!没有留下深刻印象!尤其是在我被告知会有空位并且并不总是需要提前在线预订之后!所以基本上工作人员不知道在线和非在线预订发生了什么。员工没有帮助和不屑一顾!糟糕的服务和更好的服务将有更多的工作人员可用,并将您的在线预订系统与您的实际实时预订场所相匹配。而且你真的应该放下圣诞装饰品,因为现在是 1 月 7 日,它看起来就像今天的服务一样垃圾。这个地方需要大规模翻新 - 员工和建筑!这可能是大多数人对一个有趣的下午的想法,但有 100% 更好的蹦床场所。今天是我第二次也是最后一次来到这个地方。离开后,我们去了 Nando's 和疯狂的高尔夫!一流的服务!