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Budget provider masquerading as a quality provider
Virgin Australia Lounge的点评
点评：Virgin have mastered the art of stripping value out of the loyalty program. Their lounge network and the farcical “star alliance” are fantastic examples.
Like so many low integrity operations they seized on COVID as an opportunity to reduce costs and strip value out of loyalty programs by closing lounges in busy places like Cairns and Darwin.
Not that the lounges are anything to crow about. Basic offerings, no protein, and massively over subscribed. Locals refer to the Brisbane Lounge as the Calcutter lounge. Massively over crowed, no benefit to being Platinum as you are lumped in together.
Then there is “The Star Alliance” which is a best an acquaintance that operates like a spiteful angry marriage.
None, and I mean none of your loyalty benefits carry over to the “partner airlines” unlike one world where status is recognised, virgin members get turned away from lounges, charged extra for baggage and treated like the child of the employee who refused to join the union at the company Christmas party.
At least Jetstar are upfront and honest about how cheap and nasty their product is. Virgin are Jetstar in a quality airline disguise.
Like so many low integrity operations they seized on COVID as an opportunity to reduce costs and strip value out of loyalty programs by closing lounges in busy places like Cairns and Darwin.
Not that the lounges are anything to crow about. Basic offerings, no protein, and massively over subscribed. Locals refer to the Brisbane Lounge as the Calcutter lounge. Massively over crowed, no benefit to being Platinum as you are lumped in together.
Then there is “The Star Alliance” which is a best an acquaintance that operates like a spiteful angry marriage.
None, and I mean none of your loyalty benefits carry over to the “partner airlines” unlike one world where status is recognised, virgin members get turned away from lounges, charged extra for baggage and treated like the child of the employee who refused to join the union at the company Christmas party.
At least Jetstar are upfront and honest about how cheap and nasty their product is. Virgin are Jetstar in a quality airline disguise.
翻译：维珍航空已经把掏空常旅客计划价值的艺术发挥到了极致。他们的贵宾休息室网络和可笑的“星空联盟”就是绝佳的例证。
和许多缺乏诚信的企业一样，他们利用新冠疫情的机会削减成本，关闭凯恩斯和达尔文等繁忙城市的贵宾休息室，从而掏空了常旅客计划的价值。
当然，这些休息室本身也没什么值得称道的。服务简陋，没有蛋白质，而且人满为患。当地人把布里斯班的贵宾休息室戏称为“Calcutter休息室”。人满为患，白金会员也享受不到任何好处，因为所有人都挤在一起。
再说“星空联盟”，它最多只能算是个熟人，运作起来就像一段充满怨恨的婚姻。
你的任何常旅客福利都无法转移到“合作伙伴航空公司”，这与One World不同，One World的会员等级是可以共享的。维珍会员会被贵宾休息室拒之门外，行李还要额外收费，在公司圣诞派对上，他们就像拒绝加入工会的员工的孩子一样被区别对待。
至少捷星航空坦诚地承认他们的产品廉价劣质。维珍航空不过是披着高档航空公司外衣的捷星航空罢了。
和许多缺乏诚信的企业一样，他们利用新冠疫情的机会削减成本，关闭凯恩斯和达尔文等繁忙城市的贵宾休息室，从而掏空了常旅客计划的价值。
当然，这些休息室本身也没什么值得称道的。服务简陋，没有蛋白质，而且人满为患。当地人把布里斯班的贵宾休息室戏称为“Calcutter休息室”。人满为患，白金会员也享受不到任何好处，因为所有人都挤在一起。
再说“星空联盟”，它最多只能算是个熟人，运作起来就像一段充满怨恨的婚姻。
你的任何常旅客福利都无法转移到“合作伙伴航空公司”，这与One World不同，One World的会员等级是可以共享的。维珍会员会被贵宾休息室拒之门外，行李还要额外收费，在公司圣诞派对上，他们就像拒绝加入工会的员工的孩子一样被区别对待。
至少捷星航空坦诚地承认他们的产品廉价劣质。维珍航空不过是披着高档航空公司外衣的捷星航空罢了。
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