Cains to Port Douglas Shuttle Bus Transport Service - Aviod being Skimed
Port Douglas Transport & Shuttles的点评
点评:DO NOT DEAL WITH THIS COMPANY !!!! – Cairns To Port Douglas Bus Company. This company operate as SKIMMERS if not SCAMMERS – they skim the customer for additional funds on top of what you would normally pay for other equivalent shuttle bus transport. My wife and I recently booked to and from shuttle bus transport from Cairns to Port Douglas return via this company’s www site. The transport services were not provided by the so called CTPDBC company but by SR Coaches for both to and from Port Douglas journeys. This cost us an additional nearly $50 for our transport over the equivalent SR pricing.
The pick up service from Cairns Airport was not a great experience – we had to phone a number of times to determine where we would be picked up from. While in Port Douglas and Cairns we saw no shuttle buses that were marked/signed CTPDBC – the service is a sham.
I wrote several letters of complaint plus a number of telephone call to their Brisbane business office requesting the funds difference to be returned to us and none were answered or a return phone call provided.
I will be writing to the Queensland Dept of Consumers Affairs to alert them to the practices of this very shonky mob – hopefully they will be able to issue them with the appropriate fine for misleading customers – hence be warned DO NOT BOOK WITH THIS COMPANY – just book direct with SR Coaches or other bona fide operators – ANGRY CUSTOMER from Western Australia
翻译:千万别跟这家公司打交道!!!!——凯恩斯到道格拉斯港的巴士公司。这家公司如果不是骗子,至少也是个骗子——他们从乘客身上骗取额外的费用,而这些费用通常都超出了其他同等班车的费用。我和妻子最近通过这家公司的官网预订了往返凯恩斯和道格拉斯港的班车。往返道格拉斯港的交通服务并非由所谓的 CTPDBC 公司提供,而是由 SR Coaches 公司提供的。这比同等的 SR Coaches 价格多花了近 50 美元。
凯恩斯机场的接机服务体验不佳——我们不得不打了好几次电话才确定接机地点。在道格拉斯港和凯恩斯,我们根本没看到任何标有 CTPDBC 字样的班车——这项服务简直是骗人的。
我写了几封投诉信,也打了好几个电话给他们布里斯班的商务办公室,要求退还差价,但没有人接听,也没有人回电。
我会写信给昆士兰州消费者事务部,提醒他们注意这群不法分子的做法——希望他们能以误导顾客的罪名处以相应的罚款——因此,请注意不要通过这家公司预订——直接通过 SR Coaches 或其他正规运营商预订——来自西澳大利亚的愤怒顾客