点评:The farm and play park has potential but I agree with other reviews on Google/FB. its a little overpriced for what you get compared to other farms/play areas.
This is the 2nd time I have visited and facilities have improved but a couple of things werent really acceptable.
When in the petting area, my little girl was sat for ages waiting and she kept getting missed, whilst others were coming and going. I had to ask the staff who just kept walking past us if she could have one to be told she would have to wait seated (whilst she was sat down), i explained we had been waiting a while and no response. The family next to us let us hold the bunny they had (they arrived after us) as they could see we had been waiting a while.
The cafe....not sure where to start, again i think its overpriced but its expected at these places. The service was pretty poor. I ordered at 11.35am, the cafe at this point only had 2 or 3 tables with people seated (some eating) and the rest were empty. I ordered 1 x small fries and 1x kids jacket potato, then my friend ordered a few minutes later for the same table. There was a que building behind us. Just after 12 there was no sign of my order so i went to ask as my kids were getting a little ratty at this point. The cafe was pretty busy but tables that had ordered hot food after us were eating so I was a little confused. I asked the younger boy where our food was, he went off to find out and returned to tell me there were another 2 orders in front of me, 1 being my friend who ordered after me. I wasnt very happy and I asked how that was possible as we had ordered before him, the people eating in the cafe and we had been waiting 25 mins. An older guy then shouted across the cafe that they were busy and i hadnt ordered 25 minutes ago. I didn't appreciate being spoken to in this way but went back to the table. When my friends order arrived at our table (nearly 40 mins after I ordered ours) I asked the waitress how much longer it would be and she said she wasnt wasnt sure, i did say if its not here in the next few minutes i expect a refund and that i didnt appreciate being spoken to like i was by her colleagues. It arrived a few minutes later, practically thrown at us, no offer of sauces etc.
I understand mistakes happen but for it to be insinuated that im lying and staff being rude isnt really acceptable. Fair enough if it had been a large order but it was half a jacket potato and a small bowl of chips..
翻译:农场和游乐园有潜力,但我同意 Google/FB 上的其他评论。与其他农场/游乐区相比,它的价格有点过高。
这是我第二次来,设施有所改善,但有一些事情不太可接受。
在抚摸区时,我的小女儿坐了很长时间,一直在等待,而其他人则来来去去。我不得不问一直走过我们身边的工作人员是否可以告诉她她必须等待坐下(当她坐下时),我解释说我们已经等了一段时间但没有回应。我们旁边的家人让我们抱着他们的兔子(他们在我们之后到达),因为他们可以看到我们已经等了一段时间。
咖啡馆...不知道从哪里开始,我再次认为它的价格过高,但在这些地方是预期的。服务很差。我是上午 11.35 点订的,此时咖啡馆只有 2 或 3 张桌子有人坐着(一些人在吃饭),其余的都是空的。我点了一份小薯条和一份儿童夹克土豆,几分钟后我的朋友又为同一张桌子点了一份。我们身后有一座阙楼。 12点刚过,我的订单还没有出现,所以我去询问,因为我的孩子们此时变得有点烦躁。咖啡馆很忙,但我们吃完饭后,桌子上点了热食,所以我有点困惑。我问小男孩我们的食物在哪里,他出去寻找并回来告诉我,我前面还有另外 2 个订单,其中 1 个是我朋友在我之后点的。我不太高兴,我问这怎么可能,因为我们在他之前点了菜,人们在咖啡馆里吃饭,我们已经等了 25 分钟。然后,一个年长的家伙在咖啡馆对面喊道,他们很忙,我 25 分钟前还没有点菜。我不喜欢以这种方式与我交谈,但还是回到了桌子旁。当我朋友点的菜到达我们的餐桌时(我点了菜后将近 40 分钟),我问女服务员需要多长时间,她说她不确定,我确实说过如果在接下来的几分钟内它不在这里,我希望退款,而且我不喜欢像她的同事那样与我交谈。几分钟后它就到了,几乎是扔给我们的,没有提供酱汁等。
我理解错误的发生,但暗示我撒谎和工作人员粗鲁是不可接受的。如果这是一份大订单,那还算公平,但只是半个带皮土豆和一小碗薯条。