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Autonomy G
Rude and ignorant driver
Scottish Routes的点评
点评：So today I met a driver who works for this company whilst I was in Oban. I myself am a coach tour driver. In Oban there is a safe designated area to drop off and pick up passengers. Then drivers are required to go and park in the coach parking near Tesco.
When I returned for my passengers the driver of a Scottish routes minibus was parked in the drop off bay and was fast asleep behind the wheel. …and another minibus from another company was parked in the middle, which meant there was no space for a Coach at either side to be able to pick up their passengers safely.
I circled around the one-way system three times. Twice of which this driver saw me struggling to pick up my passengers which were all waiting. I had to block the road and put on my hazard lights which caused significant traffic buildup….. I approached the driver who had previously told one of my passengers to go away….. several of my passengers had mobility issues and it was a struggle for them to board my Coach from the road. I reminded the driver that this is a drop off and pick up only zone. He had already been there for 40 minutes before that.. he was very rude, arrogant and ignorant and had no regard for road safety and the safety of my passengers and the inconvenience caused by his negligence.
I called the company on the phone and they showed very little if not any empathy towards this dilemma. To me this speaks volumes about how things are run and managed . In my 20 years of experience and working with other coach drivers, this is the first time I have come across someone like that and I have never gone to the trouble to call the company to complain and go to the trouble of writing a review.
When I returned for my passengers the driver of a Scottish routes minibus was parked in the drop off bay and was fast asleep behind the wheel. …and another minibus from another company was parked in the middle, which meant there was no space for a Coach at either side to be able to pick up their passengers safely.
I circled around the one-way system three times. Twice of which this driver saw me struggling to pick up my passengers which were all waiting. I had to block the road and put on my hazard lights which caused significant traffic buildup….. I approached the driver who had previously told one of my passengers to go away….. several of my passengers had mobility issues and it was a struggle for them to board my Coach from the road. I reminded the driver that this is a drop off and pick up only zone. He had already been there for 40 minutes before that.. he was very rude, arrogant and ignorant and had no regard for road safety and the safety of my passengers and the inconvenience caused by his negligence.
I called the company on the phone and they showed very little if not any empathy towards this dilemma. To me this speaks volumes about how things are run and managed . In my 20 years of experience and working with other coach drivers, this is the first time I have come across someone like that and I have never gone to the trouble to call the company to complain and go to the trouble of writing a review.
翻译：今天我在奥本的时候遇到了一位在这家公司工作的司机。我自己也是一名旅游巴士司机。奥本有一个安全的指定区域可以上下客。上下客后，司机必须把车停在乐购超市附近的旅游巴士停车场。
当我回来接乘客时，一辆苏格兰路线的小型巴士的司机正停在下客区，在方向盘后面睡着了。……另一辆来自另一家公司的小型巴士停在中间，这意味着两边都没有空间让旅游巴士安全地接载乘客。
我绕着单行道走了三圈。其中两次，这位司机看到我费力地去接那些正在等待的乘客。我不得不挡住道路，打开危险警告灯，结果造成了严重的交通拥堵……我走近了之前叫过一位乘客离开的司机……我的几位乘客行动不便，他们很难从路上登上我的旅游巴士。我提醒司机，这里是仅限上下客的区域。在那之前，他已经在那里等了40分钟了……他非常粗鲁、傲慢、无知，完全不顾道路安全、乘客安全，也完全不顾他的疏忽造成的不便。
我打电话给公司，他们对我的困境几乎毫无同情心。对我来说，这充分说明了他们的运营和管理水平。在我20年的工作经验和与其他长途汽车司机的合作中，这是我第一次遇到这样的人，我从来没有费心打电话给公司投诉，也没有费心写评论。
当我回来接乘客时，一辆苏格兰路线的小型巴士的司机正停在下客区，在方向盘后面睡着了。……另一辆来自另一家公司的小型巴士停在中间，这意味着两边都没有空间让旅游巴士安全地接载乘客。
我绕着单行道走了三圈。其中两次，这位司机看到我费力地去接那些正在等待的乘客。我不得不挡住道路，打开危险警告灯，结果造成了严重的交通拥堵……我走近了之前叫过一位乘客离开的司机……我的几位乘客行动不便，他们很难从路上登上我的旅游巴士。我提醒司机，这里是仅限上下客的区域。在那之前，他已经在那里等了40分钟了……他非常粗鲁、傲慢、无知，完全不顾道路安全、乘客安全，也完全不顾他的疏忽造成的不便。
我打电话给公司，他们对我的困境几乎毫无同情心。对我来说，这充分说明了他们的运营和管理水平。在我20年的工作经验和与其他长途汽车司机的合作中，这是我第一次遇到这样的人，我从来没有费心打电话给公司投诉，也没有费心写评论。
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