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Sarah K
Outstanding Tour and Exceptional Customer Service!
Fethard Horse Country Experience的点评
点评：We had a fantastic experience on our recent tour of the Fethard Horse Country Experience and Coolmore Stud.Wonderful Customer ServiceI phoned the morning of our tour to ask if a custom sandwich could be prepared due to my dietary issues. A lovely staff member named Kerri answered and said it was no problem at all. When we arrived, Kerri made up a delicious sandwich exactly to my choosing, which accompanied the standard toasted ham and cheese options. This extra effort made a huge difference to my day.Incredible Tour at Coolmore StudThe tour itself moved on to Coolmore Stud, where our guide, Julie, was absolutely terrific. Her knowledge of the farm and the breeding operation was deeply impressive. Julie walked us through the entire breeding process—from the moment the mares arrive to the detailed pregnancy monitoring.An Unforgettable ExperienceJulie answered every single question thrown her way with enthusiasm. Her willingness to share insights into the inner workings of the farm made the visit incredibly informative. The absolute highlight of the day was getting to see and even pet the world-class stallions!I highly recommend this tour to anyone. Exceptional staff, brilliant insights, and a flawless day out.
翻译：我们最近参观了费塔德马术之乡和库尔莫尔种马场，体验棒极了。优质的客户服务令我印象深刻。参观当天早上，由于我有饮食方面的特殊需求，便打电话询问是否可以定制三明治。一位名叫凯莉的友善工作人员接听电话，表示完全没问题。我们抵达后，凯莉真的为我制作了一个完全符合我要求的美味三明治，它还和常规的火腿奶酪吐司一起被端了上来。这份额外的努力让我的一天变得格外美好。在 coolmore种马场的难忘之旅这次游览的下一站就是Coolmore种马场，我们的导游朱莉表现得极为出色。她对牧场及马匹繁育工作的了解程度令人赞叹不已。朱莉带领我们完整地了解了整个繁育流程——从母马入场开始，一直到孕期监测的各个细节。一段终生难忘的经历对于我们提出的每一个问题，朱莉都热情满满地予以解答。她乐于分享有关农场内部运作的种种知识，使得这次参观极具收获。当天最令人难忘的环节，就是能够亲眼目睹那些世界级的种马，甚至还能亲手抚摸它们！我极力向所有人推荐这次游览。工作人员出色周到，讲解深入浅出，整个行程堪称完美。
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