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Wanderer1153162****
Disappointing Experience – Starfield Hannam
Starfield Hanam的点评
点评：As a long-term Korea resident who speaks fluent Korean, I expected a world-class shopping experience. Unfortunately, my visit with my partner was far from it.
1. Outdated service culture: In several shops (wine store, Decathlon, some restaurants), staff addressed only my husband or only me based on gender – ignoring the other customer entirely.
2. Decathlon chaos: Feels more like a kindergarden than a store : people playing with gear without buying, deafening noise, no staff intervention. And even here explanation based on gender...isn't it weird?
3. Jo Malone misstep: Sales assistant sprayed perfume, smelled it himself first, then handed it to me, unacceptable for an international brand.
4. Bobbi Brown letdown: Staff openly admitted no experience with foreign customers; makeup result was poor.
5. Pets everywhere: Dogs urinating/defecating in multiple areas without rules or cleaning.
Starfield Hannam should meet international standards for professionalism and customer respect, regardless of nationality. Sadly, this visit was a major letdown.
1. Outdated service culture: In several shops (wine store, Decathlon, some restaurants), staff addressed only my husband or only me based on gender – ignoring the other customer entirely.
2. Decathlon chaos: Feels more like a kindergarden than a store : people playing with gear without buying, deafening noise, no staff intervention. And even here explanation based on gender...isn't it weird?
3. Jo Malone misstep: Sales assistant sprayed perfume, smelled it himself first, then handed it to me, unacceptable for an international brand.
4. Bobbi Brown letdown: Staff openly admitted no experience with foreign customers; makeup result was poor.
5. Pets everywhere: Dogs urinating/defecating in multiple areas without rules or cleaning.
Starfield Hannam should meet international standards for professionalism and customer respect, regardless of nationality. Sadly, this visit was a major letdown.
翻译：作为一名长期居住在韩国并能说一口流利韩语的居民，我期待着世界级的购物体验。可惜的是，我和伴侣的购物体验远非如此。
1. 过时的服务文化：在几家商店（葡萄酒商店、迪卡侬和一些餐厅），店员会根据性别只跟我丈夫或我本人打招呼——完全无视其他顾客。
2. 迪卡侬的混乱：感觉更像是幼儿园而不是商店：人们玩着装备却不买东西，噪音震耳欲聋，店员也没有介入。甚至连店员的解释都基于性别……难道不奇怪吗？
3. 祖·玛珑的失误：销售员喷了香水，自己先闻了闻，然后递给我，这对于一个国际品牌来说是不可接受的。
4. 芭比·波朗的失望：店员公开承认没有接待外国顾客的经验；妆容效果很差。
5. 宠物随处可见：狗狗在多个区域大小便，既没有规则，也没有清洁。
Starfield Hannam 的专业精神和顾客尊重度应该达到国际标准，无论国籍如何。可惜的是，这次体验令人大失所望。
1. 过时的服务文化：在几家商店（葡萄酒商店、迪卡侬和一些餐厅），店员会根据性别只跟我丈夫或我本人打招呼——完全无视其他顾客。
2. 迪卡侬的混乱：感觉更像是幼儿园而不是商店：人们玩着装备却不买东西，噪音震耳欲聋，店员也没有介入。甚至连店员的解释都基于性别……难道不奇怪吗？
3. 祖·玛珑的失误：销售员喷了香水，自己先闻了闻，然后递给我，这对于一个国际品牌来说是不可接受的。
4. 芭比·波朗的失望：店员公开承认没有接待外国顾客的经验；妆容效果很差。
5. 宠物随处可见：狗狗在多个区域大小便，既没有规则，也没有清洁。
Starfield Hannam 的专业精神和顾客尊重度应该达到国际标准，无论国籍如何。可惜的是，这次体验令人大失所望。
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