点评:Five of us friends hiked all day and arrived at the Graseckbahn hoping to ride down. We purchased the tickets and entered the waiting area. There were 6 passengers in the car, waiting for the system to start. The doors were closed. Then they opened and closed again. This repeated about three times. Meanwhile, two employees from the area arrived also planning to ride down. They tried to help, but had no success.
We gave up and walked our tired group down the road.
I emailed and received no reply. I emailed the hotel and they said yes, they could answer questions about the cable car. I sent pictures of our tickets and asked for a refund.
After about two months I received a reply telling me the lift was only delayed by four minutes. And there was an offer for one complementary pass.
Of course I was not satisfied. So beware if you take this service.
翻译:我们五个朋友徒步走了一整天,到达格拉塞克缆车站,希望能乘缆车下山。我们买了票,进了候车室。车厢里有六名乘客,都在等系统启动。车门关上了,然后又开了又关,如此反复了大约三次。与此同时,两名工作人员也来了,他们也打算乘缆车下山。他们试图帮忙,但无济于事。
我们只好放弃,拖着疲惫的身躯走下山路。
我发了邮件,但没有收到回复。我又给酒店发了邮件,他们说可以回答关于缆车的问题。我发了我们车票的照片,要求退款。
大约两个月后,我收到了回复,说缆车只晚点了四分钟,而且还赠送一张免费票。
我当然不满意。所以,如果你要乘坐缆车,一定要谨慎。