点评:In September 2023 I took two trips with HBDC- one a day trip and the other a 4 day liveaboard dive trip. The day trip to swim with humpback whales was great but the liveaboard was disappointing. The engine on the boat broke down several times and we had the number of dives shortened and were out in the ocean for many hours at a time with nothing to do in the middle of the day while the crew tried to fix it. Also the engine dying affected the air compressor which meant the tanks were only partially filled when we finally got to dive, shortening the dive time on our already limited dives. The captain said the engine broke down all the time, and on the last trip the refrigeration broke down. Why run a vessel with such an unreliable boat?
I also didn't think the dive guide was very professional, telling us not to have dive buddies and to just follow her in a group of eight while she swam off very fast instead. The currents affected the dives a lot, and she refused to check them before giving the dive briefing even after I requested it on the second day. As a result, on one of the dives we swam against the current the entire time. It was exhausting and felt more like a boot camp than a recreational dive! I wasn't the only passenger to complain about this but the crew just shrugged it off. They also didn't follow the regulations for Queensland dive safety, which include having every diver sign back in once they get back on the boat. Not such an issue with only eight divers compared to the much larger boats, but still.
When I wrote an email of complaint about these issues later, the captain responded and acknowledged everything I said was true but he didn't see a problem with it or offer any solution or compensation.
If you're looking for a dive liveaboard in QLD check out the Spirit of Freedom leaving Cairns. A far better experience for not much more money!
翻译:2023 年 9 月,我乘坐 HBDC 进行了两次旅行——一次是一日游,另一次是 4 天的船宿潜水之旅。与座头鲸一起游泳的一日游很棒,但船宿却令人失望。船上的发动机多次发生故障,我们的潜水次数缩短了,并且一次在海里呆了好几个小时,中午无事可做,而船员们则试图修理它。此外,发动机熄火还影响了空气压缩机,这意味着当我们最终潜水时,气瓶只充满了部分,从而缩短了我们本已有限的潜水的潜水时间。船长说发动机一直出故障,最后一次航行时制冷系统也坏了。为什么要驾驶一艘如此不可靠的船呢?
我也不认为潜导很专业,告诉我们不要带潜伴,八人一组跟着她,而她却游得很快。洋流对潜水影响很大,即使我在第二天提出了潜水简报,她也拒绝在提供潜水简报之前检查它们。结果,在一次潜水中,我们一直逆流游泳。这让人筋疲力尽,感觉更像是一个新兵训练营,而不是休闲潜水!我不是唯一对此抱怨的乘客,但机组人员只是耸耸肩。他们也没有遵守昆士兰潜水安全规定,其中包括让每个潜水员回到船上后重新登录。与更大的船相比,只有八名潜水员并不是一个问题,但仍然如此。
当我后来写了一封关于这些问题的投诉电子邮件时,船长回复并承认我所说的一切都是真实的,但他没有看到其中的问题或提供任何解决方案或赔偿。
如果您正在寻找昆士兰州的潜水船宿,请查看离开凯恩斯的 Spirit of Freedom 游轮。花不多的钱就能获得更好的体验!