点评:This business is an absolute disgrace. Dishonest to the extreme. We paid almost FJD1900 for 2 vehicles for 7 days. The vehicles were unsafe to drive and not at all mechanically sound. One vehicle (7 seater van) had the following faults - frayed seatbelts, broken windscreen, door locks not working, almost nil suspension in the rear, as well as numerous defects on the body work. The mechanical performance was so bad the vehicle couldn't make it up a hill resulting in 4 family members having to walk almost 500m uphill in 30degC.
Numerous attempts to contact the business owner / manager (father & son) via email and telephone yielded no response. When the vehicles were eventually picked up I was told the business owner would contact me the next morning to discuss my request for a partial refund. No contact was ever made.
翻译:这家公司简直令人作呕,极其不诚实。我们花了将近1900斐济元租了两辆车,租期7天。这两辆车不仅驾驶不安全,而且机械状况极差。其中一辆(7座面包车)存在以下问题:安全带磨损、挡风玻璃破碎、车门锁失灵、后悬挂几乎完全失效,车身还有多处缺陷。车辆性能差到连个坡都爬不上去,导致我们一家四口不得不顶着30摄氏度的高温步行近500米上坡。
我们多次尝试通过电子邮件和电话联系这家公司的老板/经理(父子二人),但始终没有得到回复。最终取车时,他们告诉我老板会在第二天早上联系我,讨论部分退款事宜。然而,之后却杳无音信。